Client Services Vet Nurse

🕒 July 29

🇦🇺 Australia – Remote

💵 $32 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Greencross Vet Hospital

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

Greencross Vet Hospital is a spacious veterinary facility that offers a variety of services including general practice vet consultations, vaccinations, desexing, dental care, and emergency and critical care. With 14 modern consultation rooms and advanced diagnostic equipment, it serves the local community's pet care needs. Additionally, Greencross Vet Hospital provides embedded clinical teaching and placement opportunities for veterinary students.

📋 Description

• Provide professional telephone triage and general pet health advice • Assist clients with appointment bookings and enquiries • Support Greencross clinics nationwide • Manage website enquiries and customer service requests • Assist with Pet Health Reminders and other business initiatives • Deliver outstanding customer experiences while supporting positive patient outcomes

🎯 Requirements

• Holds a Certificate IV in Veterinary Nursing • Has a minimum of 4 years' veterinary nursing experience • Is clinically confident and passionate about delivering exceptional customer service • Has experience working in a fast-paced environment and can remain calm under pressure • Is confident making accurate and timely telephone triage decisions • Has experience using RxWorks • Demonstrates excellent attention to detail • Can follow detailed processes and procedures • Works well independently while remaining connected and engaged with a remote team • Has strong communication skills and genuinely enjoys helping pet owners

🏖️ Benefits

• Work from home with equipment provided • Use your clinical knowledge in a different and rewarding way • Be part of a supportive team of experienced Vet Nurses • Make a real difference to pets and their owners every day • Enjoy structured training and ongoing support