HOA Property Manager

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🕒 January 23

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Green Ocean Property Management

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏠 Real Estate

🤝 B2B

🏢 Enterprise

Real Estate • B2B • Enterprise

Green Ocean Property Management is a full-service property management company based in Greater Boston. With over 40 years of experience, they offer proactive property management solutions that aim to prevent problems before they arise. Their services include tenant screening, lease management, property maintenance, and financial reporting, emphasizing clear communication and personal service to each client. They also provide specialized services such as investment property and condo association management, ensuring expert handling of all property needs. The company is known for building strong relationships with reliable vendors to ensure quality maintenance work and offers 24/7 service to address any property management challenges promptly.

📋 Description

• Serve as the primary point of contact for Board members; prepare agendas, Board packets, and management reports for regular and special meetings. • Interpret and apply governing documents (CC&Rs, bylaws, rules) and relevant state statutes in daily operations; coordinate with counsel when required. • Facilitate annual meetings, elections, and owner notices in accordance with legal and governing document requirements. • Maintain responsive, professional communication with trustees/Board, unit owners, and residents via email, phone, and portal. • Issue timely association-wide notices (policy changes, maintenance schedules, community events, compliance reminders). • Manage and resolve escalations, complaints, architectural review requests (ARC), violations, and hearings within established SLAs. • Support budget development, reserve study implementation, and monthly variance commentary; review financials for accuracy. • Monitor assessment billing, collections, payment plans, and delinquency follow-up in alignment with collection policies. • Translate Board priorities into annual maintenance calendars; schedule and track preventive maintenance and inspections. • Bid, negotiate, and manage vendor contracts (landscaping, janitorial, security, pools, roofing, elevators, etc.); perform periodic vendor reviews. • Keep all HOA Asana projects/boards current with daily updates, dependencies, and follow-ups; maintain recurring tasks and automations. • Train and onboard new APMs/PMs on processes, systems (Asana, accounting/portal), compliance, and customer service standards.

🎯 Requirements

• 3+ years of HOA/condo association management or related property management experience • Demonstrated proficiency with task/project management tools (Asana) and owner portals; strong Excel/Google Sheets skills • Exceptional communication (written and verbal), meeting facilitation, and stakeholder management • Strong analytical, organizational, and time-management skills; high attention to detail • Working knowledge of governing documents, meeting procedures, collections, elections, and common HOA statutes.