Part Time Evening Maintenance Coordinator

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Green Ocean Property Management

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏠 Real Estate

🤝 B2B

🏢 Enterprise

Real Estate • B2B • Enterprise

Green Ocean Property Management is a full-service property management company based in Greater Boston. With over 40 years of experience, they offer proactive property management solutions that aim to prevent problems before they arise. Their services include tenant screening, lease management, property maintenance, and financial reporting, emphasizing clear communication and personal service to each client. They also provide specialized services such as investment property and condo association management, ensuring expert handling of all property needs. The company is known for building strong relationships with reliable vendors to ensure quality maintenance work and offers 24/7 service to address any property management challenges promptly.

📋 Description

• Monitor maintenance platforms, inbox, and phone line • Respond to tenant concerns in a timely manner • Determine whether issues are emergency or non-emergency • Dispatch on-call vendors when required • Document all actions in the system • Coordinate with vendors for urgent repairs • Provide updates to tenants • Track ETAs and confirmations • Keep communication clear and documented • Update ticket statuses • Close completed work orders • Follow up on open or pending items • Upload invoices and supporting documents • Prepare a brief summary for the morning team • Escalate high-risk or complex situations to the Director of Maintenance when necessary

🎯 Requirements

• Experience in property management, maintenance coordination, or similar operations role • Comfortable handling urgent situations calmly • Strong written and phone communication • Detail-oriented and organized • Able to work independently during evening hours • Familiarity with Buildium, Property Meld, or similar systems is a plus

🏖️ Benefits

• None specified