Country Manager – China

Job not on LinkedIn

🔥 12 hours ago

🇨🇳 China – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

infoinfo

🗣️🇨🇳 Chinese Required

Apply Now
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Logo of Grok Global Services

Grok Global Services

51 - 200 employees

Founded 2005

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Grok Global Services is a company dedicated to supporting educational institutions in achieving their international student recruitment and global engagement goals. Specializing in international education, Grok provides services such as in-country staffing, digital marketing, global access, and global advisory. They help universities establish global gateway hubs, offer market intelligence and competitive analysis, and develop tailored digital marketing strategies. Grok operates across various regions, including China, Southeast Asia, India, Africa, Latin America, and more. They are known for providing flexible, customized services that align with institutional interests, allowing universities to own their strategies while benefitting from Grok's local expertise and execution capabilities.

📋 Description

• Drive international student recruitment to Swinburne University of Technology from China and support recruitment for the Malaysia campus • Recruit high-quality international students for SUT Melbourne campuses • Promote SUT’s value proposition and student experience • Support education articulation arrangements, agent management, school recruitment, educational partnerships and sponsor relationships • Manage direct sales channels to generate leads and increase conversion from leads to applications and accepted offers to enrolments • Support the Senior Country Manager, China, and Regional Manager North Asia in identifying recruitment opportunities • Deploy digital technologies and implement digital recruitment activities, including social media posting • Travel extensively within China and potentially across the broader region, approximately three months per calendar year • Deliver sales and recruitment activities to meet enrolment targets • Grow student recruitment using available tools such as scholarships and GS processes • Develop and support university articulation partnerships and pathway arrangements • Conduct Open Days, information seminars and conversion workshops • Work with Future Students, Marketing, International Conversion and International Admissions teams • Use the CRM to manage qualified leads across direct, agency and partner channels • Deliver quarterly activity plans and monthly activity reports • Train international agents and school counsellors and ensure agent compliance • Maintain knowledge of ESOS Act, DIBP regulations, AVCC National Code and Privacy legislation • Research Chinese education systems, qualifications, pathways and admission requirements • Generate performance data, evaluation reports, market insights and competitor analysis • Research and interpret qualifications and experience to maintain University entry standards • Assess applications and issue offer letters and eCoEs when required • Monitor visa statuses in PRISMS and follow up with students through the admissions cycle • Provide timely and accurate customer service to students, agents, partners and stakeholders • Contribute to recruitment plans, compliance audits, agent reviews and promotional materials • Complete genuine student background checks

🎯 Requirements

• Completed a Bachelor or Master degree with 5–10 years of relevant experience; or extensive experience and specialist expertise or broad knowledge in a highly relevant field; or an equivalent combination of relevant experience and/or education/training • Expert knowledge of international student recruitment and/or admissions practices • Ability to rapidly acquire knowledge of SUT’s products, courses, policies and procedures • Experience working with international students and in stakeholder relationship marketing using a Customer Relationship Management system • Demonstrated ability to close sales with international student target groups • Outstanding interpersonal and communication skills • Ability to establish positive relationships with internal and external stakeholders from different cultural backgrounds • Influencing skills leading to successful business outcomes • Ability to develop high-quality reports, plans, policies and correspondence • Strong analytical skills and attention to detail • Ability to evaluate and interpret complex data and make admissions assessments • Proven ability to meet deadlines, achieve target outcomes and resolve problems without supervision • Sound judgement, flexibility and initiative • Ability to develop and maintain effective relationships with colleagues and clients from all levels and backgrounds • Responsive customer service ability • Excellent English communication skills and fluency in Mandarin • Valid passport and ability to travel domestically and internationally • Knowledge and demonstrated proficiency in CRM systems • Knowledge of StudyLink Connect platforms • Knowledge and skills using Chinese social media tools such as WeChat and Red • Background in customer acquisition, engagement and conversion strategies • Understanding of nurture marketing, student decision-making processes and future student lifecycles • Ability to work evenings and weekends and travel extensively in China and overseas when required

🏖️ Benefits

• Performance-related pay may be linked to successful attainment of KPIs, subject to the signed contract • Scholarships available as a recruitment tool • Travel opportunities within China and potentially the broader region • Supportive work environment with like-minded professionals • Professional exposure to international higher education, digital marketing, and strategic consulting

Apply Now

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