Growe Talents
11 - 50 employees
🎯 Recruiter
🎮 Gaming
Recruitment • Gaming
Growe Talents is a recruitment agency specializing in the iGaming sector, focused on matching ambitious professionals with roles that drive both personal career growth and business performance. Born from the expert recruitment team at Growe, the company connects talent with opportunities across functions such as software development, CRM, marketing, content, and risk, and emphasizes meaningful matches based on skills, values, and growth potential. Growe Talents also promotes global opportunities, performance-driven rewards, and benefits aimed at supporting candidates and clients in a fast-paced, innovative industry.
Customer Support Representative
Job not on LinkedIn
🕒 May 20
🗣️🇪🇸 Spanish Required
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Growe Talents
11 - 50 employees
🎯 Recruiter
🎮 Gaming
Recruitment • Gaming
Growe Talents is a recruitment agency specializing in the iGaming sector, focused on matching ambitious professionals with roles that drive both personal career growth and business performance. Born from the expert recruitment team at Growe, the company connects talent with opportunities across functions such as software development, CRM, marketing, content, and risk, and emphasizes meaningful matches based on skills, values, and growth potential. Growe Talents also promotes global opportunities, performance-driven rewards, and benefits aimed at supporting candidates and clients in a fast-paced, innovative industry.
📋 Description
• Manage and resolve customer inquiries through live chat and ticketing systems; • Deliver a premium customer experience specifically for the Spanish-speaking market; • Act as a bridge between customer needs and technical solutions; • Research and troubleshoot complex issues to provide definitive resolutions; • Collaborate with internal teams to identify trends and improve service workflows; • Maintain high-quality standards by adhering to internal support procedures; • Balance multiple priorities in a fast-paced, high-volume digital environment; • Utilize bilingual communication to document cases and assist global colleagues.
🎯 Requirements
• Fluency in Spanish with the ability to communicate with nuance and empathy; • Intermediate English proficiency, specifically for internal written communication; • Ability to clarify ambiguous customer requests; • Familiarity with digital support tools (Live Chat and Email) is highly advantageous.
🏖️ Benefits
• Health & Wellness Focus • Global Medical Coverage • Growth Opportunities • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.) • Performance-Driven Rewards • Dynamic Work Environment
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