Logistics Analyst

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🔥 5 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 10%

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GroWrk

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

💼 Consulting

☁️ SaaS

💰 Seed on 2022-02

Logistics • Consulting • SaaS

GroWrk is a global IT device lifecycle management platform that automates procurement, configuration, deployment, retrieval, storage, reuse, and recycling of hardware for remote and distributed workforces. The company offers a unified SaaS platform with API and 40+ integrations, pay-as-you-go services, SOC 2 Type 2 security, and global logistics covering 150+ countries to help companies scale hardware operations and ensure compliance. GroWrk targets startups through enterprise customers with features like zero-touch deployment, AI help desk, ROI tools, and consolidated inventory and compliance reporting.

📋 Description

• Maintain accurate and up-to-date delivery records in the GroWrk platform, including order statuses, tracking numbers, ETAs, and delivery confirmations • Monitor and follow up on delivery operations, including partner handoff, prep services, shipping progress, customs and export coordination, and final delivery confirmation • Coordinate with global partners to request and validate shipping information, resolve delivery delays or exceptions, and confirm proof of delivery and documentation • Quote and process standard, expedited, international export, special, and regional logistics services • Identify risks and bottlenecks affecting delivery timelines and take corrective action • De-escalate incidents and manage communication with internal stakeholders across CS, LOPS, Procurement, Enablement, and Product • Perform regional or account-specific delivery audits to ensure execution quality and SLA compliance • Identify opportunities to improve delivery workflow efficiency, automation, and scalability • Ensure timely, accurate, and high-quality execution of delivery-related orders across GroWrk’s global operations

🎯 Requirements

• Degree in International Business, Business Administration, or related fields • Proven experience managing and maintaining operational databases and tracking systems • Experience with logistics operations, shipping coordination, or delivery management, ideally in a global environment • Strong attention to detail • Exceptional organizational skills • High sense of ownership • Excellent communication and stakeholder management skills • English proficiency (oral and written) • Familiarity with AI tools such as Gemini and Claude

🏖️ Benefits

• A 100% work-from-home position • Personal and professional growth opportunities • Monthly payment in USD • PTO days and local national holidays • Company equipment • Fixed budget for expenses (healthcare, personal care or learning)

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