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Operations Supervisor – Pre-Contract Ops Support

Job not on LinkedIn

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on Grupo QuintoAndar's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Grupo QuintoAndar

Grupo QuintoAndar

1001 - 5000 employees

🏠 Real Estate

🏪 Marketplace

☁️ SaaS

Real Estate • Marketplace • SaaS

Grupo QuintoAndar is the largest real estate ecosystem in Latin America, combining traditional brokerage and classifieds with technology-driven marketplace and SaaS solutions to serve the full housing journey. Headquartered in Brazil and operating across multiple Latin American countries (with a tech hub in Europe), the group brings together brands that offer rental and sales platforms, classifieds for agents, and software tools for real estate professionals. With a multi-brand portfolio, a focus on innovation and customer experience, and significant scale in users, valuation, and funding, Grupo QuintoAndar positions itself as a technology-led real estate company transforming how people find, rent, and sell homes.

📋 Description

• Act as the central tracking and governance hub, with a PMO-focused profile, for AI solution development, process design, training, and quality initiatives in pre-contract operations • Orchestrate deliverables, timelines, and priorities among technical analysts and various company stakeholders • Track the team’s daily delivery and product schedule across approximately four-week cycles, ensuring predictability and quality • Monitor Jira daily, assigning tickets to the responsible analysts and directing workflows • Lead weekly team meetings to assess progress, identify risks, and address operational bottlenecks • Understand requests from stakeholder teams and map the required requirements and access permissions • Present final deliverables to stakeholders • Apply quality tools to calibrate outputs with their creators and ensure that solutions meet operational expectations

🎯 Requirements

• Strong experience in project management and/or PMO-style roles • Practical proficiency in Kanban • Proficiency with project management tools, including Jira • Proficiency in quality management methodologies and tools, including 5W2H, Ishikawa, root cause analysis, and the GUT matrix • Advanced knowledge of the Google Workspace ecosystem, including Google Sheets, Docs, and Slides • Experience with or familiarity with Artificial Intelligence projects, including Gemini or Claude, in operational environments • Excellent communication, interpersonal, and negotiation skills, with the ability to tactfully negotiate timelines and scope with stakeholders

🏖️ Benefits

• Competitive salary • Profit-Sharing and Results Participation (PLR – for eligible roles) • Variable compensation (for eligible roles) • Health insurance • Dental insurance • Life insurance • Wellhub (formerly Gympass) • QuintoCare: free psychological, legal, social, and financial support • Meal and food vouchers • Birthday day off • Mother’s Day and Father’s Day benefits • Home office allowance • Work From Anywhere (WFA) program • Childcare allowance • Support for parents of children with atypical needs • Extended parental leave • Kit Leiturinha • Partnerships with educational institutions

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