Backup & Storage Engineer – Commvault, NetBackup, Veeam

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🔥 1 minute ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔙 Backend Engineer

👻 Ghost score 10%

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Gruve

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🤖 Artificial Intelligence

🔒 Cybersecurity

🏢 Enterprise

Artificial Intelligence • Cybersecurity • Enterprise

Gruve is an enterprise technology company that designs, builds, and operates AI-ready data center networks and delivers AI-driven solutions for businesses. The company provides Enterprise AI services (including LLM and advanced analytics deployments), AI infrastructure and GPU-rich compute environments, network automation, cybersecurity advisory and managed security services, and workload migration and platform modernization. Gruve positions itself as a provider of AI teammates, customer experience automation, and applied data strategy to help large organizations adopt and scale AI securely.

📋 Description

• Provide L2 support for backup incidents, job failures, alerts and service requests • Administer and troubleshoot enterprise backup platforms such as Commvault, Veritas NetBackup, Veeam or equivalent tools • Investigate failed backups, missed schedules, agent issues, connectivity failures and backup performance problems • Monitor backup job status, success rates, retention compliance and backup capacity • Execute approved restore and recovery requests for files, virtual machines and supported workloads • Support backup policy configuration, schedule changes, client onboarding and agent management • Validate backup completion and coordinate recovery testing and disaster recovery activities • Escalate complex backup platform issues and data protection risks to L3 SMEs • Administer and troubleshoot SAN, NAS and associated enterprise storage infrastructure • Support storage provisioning, volume allocation, LUN mapping, zoning coordination and filesystem capacity activities • Monitor storage utilization, capacity, performance, latency and hardware alerts • Troubleshoot storage connectivity, path failures, mount issues and capacity-related incidents • Coordinate with Server, VMware, Database and Network teams for storage-related issues • Support storage expansion, migration, maintenance and approved configuration changes • Monitor storage thresholds and identify capacity risks before they affect production services • Resolve incidents and service requests within defined SLAs • Follow ITIL Incident, Problem, Change and Request Management processes • Support major incident restoration, root-cause investigations and corrective actions • Execute approved changes and validate service health after maintenance activities • Maintain runbooks, operational documentation, incident records and shift handover notes • Coordinate with L1/L3, Server, VMware, Database, Network, Security and Application teams • Support backup compliance reporting, capacity reporting and continuous service improvement • Ensure effective APAC–EMEA–NLAM follow-the-sun handovers

🎯 Requirements

• 3–6 years of experience in enterprise backup administration, storage operations and infrastructure production support • Hands-on experience in enterprise backup and/or storage operations • Experience with backup platforms such as Commvault, NetBackup, Veeam or equivalent • Knowledge of backup policies, schedules, retention, backup failures and restore procedures • Understanding of SAN, NAS, storage provisioning, LUNs, zoning and storage capacity management • Troubleshooting skills across backup agents, connectivity, storage paths, performance and capacity • Knowledge of backup validation, recovery procedures and disaster recovery fundamentals • Experience with enterprise monitoring tools and ServiceNow or equivalent ITSM platforms • Understanding of ITIL Incident, Problem, Change and Request Management • Experience in SLA-driven enterprise production operations and 24x7 support • Ability to analyze logs, document findings and escalate complex issues effectively • Vendor certifications in Commvault, Veeam, NetBackup or enterprise storage platforms are preferred • Experience with Dell PowerStore/PowerMax, NetApp, Pure Storage or equivalent technologies is preferred • Knowledge of VMware backup, database backup and application-aware recovery is preferred • Exposure to replication, snapshots, deduplication and immutable backup concepts is preferred • Basic scripting knowledge using PowerShell, Python or Shell is preferred • Experience with backup compliance, capacity forecasting and disaster recovery testing is preferred

🏖️ Benefits

• Dynamic environment with strong customer and partner networks • Culture of innovation, collaboration, and continuous learning • Diverse and inclusive workplace • Equal opportunity employer

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