L3 Server Infrastructure Lead – Unix/Linux

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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Logo of Gruve

Gruve

201 - 500 employees

Founded 2024

🤖 Artificial Intelligence

🔒 Cybersecurity

🏢 Enterprise

Artificial Intelligence • Cybersecurity • Enterprise

Gruve is an enterprise technology company that designs, builds, and operates AI-ready data center networks and delivers AI-driven solutions for businesses. The company provides Enterprise AI services (including LLM and advanced analytics deployments), AI infrastructure and GPU-rich compute environments, network automation, cybersecurity advisory and managed security services, and workload migration and platform modernization. Gruve positions itself as a provider of AI teammates, customer experience automation, and applied data strategy to help large organizations adopt and scale AI securely.

📋 Description

• Administer and troubleshoot RHEL, SUSE (SLES), and Ubuntu • Provide L3 technical support for P1–P4 incidents and complex OS-level issues • Lead and technically guide L1/L2 Unix/Linux operations teams across global regions • Own OS patching, patch compliance and vulnerability remediation • Perform CIS hardening and security baseline remediation • Manage OS performance and capacity, including filesystem, CPU, memory and I/O issues • Support server build, configuration, lifecycle and decommissioning activities • Drive problem management, root cause analysis (RCA) and permanent corrective actions • Support monitoring, disaster recovery activities and operational readiness • Develop and maintain operational runbooks, procedures and technical documentation • Identify and implement automation opportunities to improve operational efficiency • Collaborate with Security, Database, Storage/Backup, Network, Cloud and Application teams • Ensure consistent service delivery through the APAC–EMEA–NLAM follow-the-sun operating model

🎯 Requirements

• 7–8+ years of experience in enterprise Unix/Linux infrastructure and production operations • Strong hands-on experience with SUSE Linux Enterprise Server (SLES) administration, patching and troubleshooting • Red Hat RHCSA / RHCE knowledge or certification • Hands-on experience managing Linux workloads on AWS, Azure or GCP, including compute instances, networking, storage and cloud-based patching/security • Expert knowledge of RHEL or Ubuntu • Strong troubleshooting skills across OS, filesystem, process, performance and system services • Experience with OS patching, vulnerability remediation and CIS hardening • Strong knowledge of LVM, NFS, SSH, DNS, filesystem management, package management and cron • Experience in enterprise 24x7 production operations • Strong ITIL-based Incident, Problem and Change Management experience • Experience leading and mentoring L1/L2 teams and handling major incidents • Strong scripting and automation skills using Shell, Python, Ansible or equivalent • Preferred: Red Hat RHCSA / RHCE or SUSE (SCA/SCE) certification • Preferred: Experience with enterprise monitoring and patch-management tools • Preferred: ServiceNow or other ITSM platform experience • Preferred: Knowledge of VMware and Backup/DR solutions • Preferred: Experience working in a global follow-the-sun support model

🏖️ Benefits

• Dynamic environment with strong customer and partner networks • Culture of innovation, collaboration, and continuous learning • Diverse and inclusive workplace • Equal opportunity employer

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