Senior Software Engineer

🔥 4 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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Logo of Teladoc Health

Teladoc Health

5001 - 10000 employees

🏥 Healthcare

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

Healthcare • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Design, develop, and maintain scalable solutions on Salesforce Service Cloud • Architect data models, integrations, and automation for high-volume clinical and contact center operations • Lead technical design reviews and guide Salesforce best practices, governor limits, and platform performance • Build and maintain Salesforce integrations with external systems using REST/SOAP APIs, middleware, and event-driven patterns • Partner with product managers, QA, and clinical operations stakeholders to translate business requirements into technical designs • Own code quality through code reviews, unit testing, and CI/CD pipeline practices • Troubleshoot and resolve complex production issues, performance bottlenecks, and integration failures • Mentor mid-level and junior engineers • Contribute to engineering standards and documentation • Stay current with Salesforce releases and recommend platform improvements • Make architectural tradeoffs and communicate technical decisions to engineering and non-technical stakeholders • Own a Salesforce platform area end-to-end

🎯 Requirements

• 5+ years of professional software engineering experience • 3+ years focused on Salesforce development • Deep hands-on experience with Salesforce Service Cloud, including case management, omni-channel routing, and console configuration • Strong expertise in Lightning Web Components (LWC), Aura, Apex, SOQL/SOSL, and Flow • Proven experience designing and building REST/SOAP, middleware, and event-driven/streaming integrations • Solid understanding of Salesforce data architecture, security model, and governor limits • Experience with Git and CI/CD pipelines for Salesforce deployments • Strong communication skills and experience collaborating with cross-functional, non-technical stakeholders • Salesforce Platform Developer I certification • Platform Developer II certification is a plus • Preferred: Experience integrating Salesforce with Five9 and Twilio • Preferred: Familiarity with event-driven and asynchronous architectures and Kafka • Preferred: Experience developing Java/Spring Boot middleware services • Preferred: Experience with Salesforce Health Cloud and healthcare-specific compliance considerations such as HIPAA • Preferred: Experience in healthcare, telehealth, or another regulated industry • Preferred: Familiarity with clinical or contact-center workflow platforms and CTI • Preferred: Front-end development experience with Angular and React • Preferred: Experience with Salesforce Shield, Event Monitoring, or other platform security/compliance tooling • Preferred: Exposure to Agile/Scrum development practices • Applicants must provide truthful information; falsification results in disqualification

🏖️ Benefits

• Inclusive benefits program centered around employees and their families • Meaningful career growth opportunities • Opportunities to grow, lead, and make a difference • Innovative and inclusive workplace culture • Equal opportunity employment • Candidate resources with recruiter tips and company culture information

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