GSB Solutions
201 - 500 employees
🏢 Enterprise
📡 Telecommunications
🔒 Cybersecurity
Enterprise • Telecommunications • Cybersecurity
GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.
Help Desk Support Technician
Job not on LinkedIn
🕒 March 29
🗣️🇧🇷🇵🇹 Portuguese Required
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GSB Solutions
201 - 500 employees
🏢 Enterprise
📡 Telecommunications
🔒 Cybersecurity
Enterprise • Telecommunications • Cybersecurity
GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.
📋 Description
• Phone support • Chat system support • Backlog management • High-level customer support • Troubleshooting and issue resolution • Ticket backlog analysis
🎯 Requirements
• 2 to 5 years of Help Desk support experience • Positive attitude and professionalism • Proficiency in English (Fluent) and Portuguese • Strong written and verbal communication skills • Basic to intermediate IT knowledge • Spanish knowledge is a plus
🏖️ Benefits
• Remote work (Home Office) • Work schedule: Monday to Friday, 11:00 AM to 8:00 PM • 6-month contract (PJ)
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