GSB Solutions
201 - 500 employees
🏢 Enterprise
📡 Telecommunications
🔒 Cybersecurity
Enterprise • Telecommunications • Cybersecurity
GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.
Junior Help Desk Support Technician
Job not on LinkedIn
🕒 March 3
🗣️🇧🇷🇵🇹 Portuguese Required
🗣️🇪🇸 Spanish Required
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GSB Solutions
201 - 500 employees
🏢 Enterprise
📡 Telecommunications
🔒 Cybersecurity
Enterprise • Telecommunications • Cybersecurity
GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.
📋 Description
• Soporte telefónico • Soporte por sistema de chat • Gestión de backlog • Asistencia al cliente de primer nivel, proporcionando soluciones inmediatas • Asistencia al cliente enrutando tareas a equipos técnicos de nivel 2 y/o 3 • Identificación y resolución de problemas • Análisis de backlog de tickets
🎯 Requirements
• 2 a 3 años de experiencia en soporte Help Desk • Portugués e inglés avanzado (Excluyente) • Buenas habilidades de comunicación escrita (chat support) y verbal clara para asistencia telefónica • Fuerte razonamiento lógico para resolver problemas • Conocimientos básicos a intermedios de TI
🏖️ Benefits
• Home Office ( Se busca solamente en Brasil)
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