Senior Director Analyst – Tech Services Buying Dynamics

🕒 Yesterday

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 20%

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Logo of Gartner

Gartner

10,000+ employees

Founded 1979

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Gartner is a global research and advisory firm providing expert analysis, bold ideas, and guidance to enterprise leaders and their teams. Gartner helps its clients succeed with mission-critical priorities by offering tailored services in client services, consulting, digital markets, executive advisory, finance, human resources, legal, marketing, products, research, sales, and technology. The company emphasizes its high-impact culture built on inclusivity and diversity, with a hybrid work model to foster global collaboration. Gartner also supports 40+ conferences and offers consulting strategies to optimize technology investments.

📋 Description

• Create innovative, thought-provoking, and highly leveraged must-have insights content • Develop thought leadership, new insights, and actionable approaches to client needs • Analyze client barriers and needs to identify root causes and drive strategy • Establish insights positions across a team of analysts • Provide independent insights to Gartner leaders and influence research agendas • Research, analyze, and predict market trends and shifts • Advise clients and prospects through virtual and face-to-face interactions • Create and deliver presentations for Gartner events, conferences, and client briefings • Support BTI and Sales by serving as the voice of the market and driving client engagement • Conduct timely, high-quality content peer reviews • Build credibility as an industry expert representing Gartner insights, methodology, and strategy • Participate in innovation, ideation, and research discussions • Identify research process improvements and develop new processes • Mentor and coach junior team members • Promote regular client engagement with Gartner insights and interactions

🎯 Requirements

• Bachelor's degree or equivalent experience; Graduate degree preferred • 12+ years of relevant field or industry experience • Experience working for, or supporting, professional services firms with operations in APAC • Familiarity with emerging services markets, particularly around AI related projects • Ability to advise both global organizations and regional startups while recognizing resource and control constraints • Passion for understanding customer behavior beyond the obvious • Executive presence and ability to establish credibility with executives and stakeholders • Strong organizational skills and ability to work under tight deadlines • Excellence in research and writing • Strong written and verbal proficiency, analytical and presentation skills • Proficiency in analyzing and synthesizing data and applying patterns and frameworks • Strong communication skills and ability to explain complex concepts concisely • Subject matter expertise and comfort presenting at large and small-scale speaking engagements • Strong business and financial acumen • Deep knowledge of the global and competitive landscape within the subject area • Ability to work independently and collaborate across teams in a multicultural global team • Learning agility and ability to navigate highly matrixed environments • Ability to represent Gartner's research methodology and strategies effectively • Willingness and ability to travel up to 25% where applicable

🏖️ Benefits

• World-class benefits • Highly competitive compensation • Disproportionate rewards for top performers • Flexible hybrid work environment, with virtual work when productive and in-person collaboration in a community setting • Professional growth and career development opportunities • Inclusive workplace and equal employment opportunities • Reasonable accommodations for qualified individuals with disabilities

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