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Business Program Manager

Job not on LinkedIn

🔥 30 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Program Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Guesty's careers page, not through a job board

First seen by Remote Rocketship 30 minutes ago

Logo of Guesty

Guesty

501 - 1000 employees

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

Guesty is a technology company that specializes in providing an all-in-one platform for managing hospitality businesses. Their purpose-built software optimizes and automates various aspects of hospitality operations, enabling businesses to save time, maximize revenue, and enhance guest experiences. With extensive industry expertise and a dedicated team of engineers, Guesty aims to streamline operations and drive growth for its clients in the hospitality sector.

📋 Description

• Own and drive the commercial adoption of Guesty Agent Hub, identifying high-potential customers and managing upsell opportunities through conversion • Drive adoption and sales of Guesty’s premium products and add-on solutions within the existing customer base • Identify high-potential customers and develop targeted outreach strategies • Conduct outbound activities including cold calls, email campaigns, and follow-ups, while managing inbound leads • Own the sales process from engagement and qualification through demonstrations, pricing discussions, negotiation, and closing • Manage and prioritize the sales pipeline and achieve monthly sales targets • Recommend relevant solutions based on customer needs and measurable business value • Build awareness through webinars, group demonstrations, customer campaigns, and individual consultations • Conduct product demos and tailored consultations for property managers • Educate customers on product capabilities, use cases, and industry best practices • Stay current on Guesty’s product portfolio, industry trends, pricing, and revenue management • Partner with CSMs to identify opportunities, prioritize accounts, and convert opportunities into revenue • Collaborate with Sales, Marketing, Product, and Community teams on campaigns, webinars, and go-to-market activities • Participate in pipeline reviews and align on sales strategies and next steps • Provide product feedback, customer insights, and go-to-market recommendations • Maintain accurate pipeline records and customer interactions in Salesforce • Support pricing discussions and provide quotes according to pricing guidelines • Ensure accurate pricing classification and documentation before closing deals • Manage product upgrades, cross-sell opportunities, and transitions between add-on solutions

🎯 Requirements

• 2+ years of experience in Sales, Business Development, Customer Success, Account Management, or another client-facing commercial role • Previous experience in SaaS sales or selling software solutions is a strong advantage • Demonstrated ability to identify commercial opportunities, drive upsells, and influence purchasing decisions • Strong communication and interpersonal skills, with the ability to build relationships and engage customers effectively • Experience conducting product demonstrations, customer consultations, webinars, or presentations • A proactive, self-starter mindset with the ability to independently generate opportunities and manage a sales pipeline • Results-oriented, with strong commercial awareness and a passion for achieving sales targets • Experience working with Salesforce or other CRM systems • Excellent verbal and written communication skills in English • Familiarity with the short-term rental, vacation rental, or hospitality industry • Knowledge of pricing strategies, revenue management, or property management software • Experience driving product adoption through customer education, webinars, or targeted campaigns

🏖️ Benefits

• Equal employment opportunities regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law

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