Team Lead – Survey Programming, Qualtrics

Job not on LinkedIn

🔥 2 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

✨ Team Lead

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Guidepoint

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚖️ Legal

📣 Marketing

Healthcare • Legal • Marketing

Guidepoint is a research enablement platform that connects leading organizations with a global network of expertise across sectors and geographies. The company facilitates informed decision-making by providing access to one-to-one expert calls, scalable surveys, expert-led transcripts, and curated data services. With over 1. 6 million experts and thousands of client organizations, Guidepoint serves investment firms, multinational investment banks, consulting firms, and corporations by offering insights and intelligence to help navigate various markets. It prides itself on providing fast and relevant access to expert knowledge, supported by industry-leading compliance protocols.

📋 Description

• Oversee a team of 6 survey programmers of differing experience levels, setting standards for quality assurance and timely delivery of questionnaires programmed into Qualtrics • Coordinate with quantitative survey operational team leads and client service staff/project managers to ensure effective cross-functional collaboration • Serve as a strategic lead for survey programming within the market research organization, designing processes, systems, and best-practice documentation • Train and mentor junior staff on survey programming and coding, survey design translation, routing and randomization testing, JavaScript, and custom web layouts and presentations • Serve as a senior voice for internal communication, resolve project issues, lead kickoffs for complex engagements, and advise on sales or internal kickoff calls • Consult with survey project teams on survey design and recommend best practices to reduce respondent burden • Serve as a direct project manager on large or urgent work as needed • Perform other duties as required • Guidepoint powers end-to-end research workflows for research teams through consultations, surveys, events, proprietary content, and AI-enabled tools

🎯 Requirements

• 10+ years experience in programming market research surveys in Qualtrics (strongly preferred) or another online survey platform (Decipher/Forsta, Alchemer, Sawtooth, Versive) • 3+ years experience managing teams of programmers or other operations staff in market research to achieve targets on volume, timeliness, and quality • Ability to interface with internal leaders, helping to set strategy and training goals for survey programming, identify and resolve problems at a project and strategic level as they arise • Experience with JavaScript/jQuery, HTML, and CSS for developing custom question types or presentations, including training and upskilling staff on web design languages and tools • Experience QAing surveys and designing survey QA processes and workflows to ensure that work aligns to requested spec/design work • Ability to consult and train on best practices for survey design and experience, flagging if survey designs may have issues that make them difficult for end-respondents to answer • Expected to work hours aligned with US-based colleagues on the East Coast

🏖️ Benefits

• Competitive compensation • Employee medical coverage • Central office location • Entrepreneurial environment, autonomy, and fast decisions • Casual work environment