Creator Acquisition Manager

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Hamster Garage

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

📣 Marketing

🤝 B2B

🛍️ eCommerce

Marketing • B2B • eCommerce

Hamster Garage is an affiliate and partner marketing agency that builds and manages performance-driven affiliate programs and broader partner strategies for consumer and enterprise brands. They offer services including Affiliate Marketing, Global Partner Marketing, Answer Engine Optimization (AEO) to boost visibility in AI-driven search/answer platforms, Amazon Affiliate program management, and TikTok Shop affiliate programs. The agency highlights founders with backgrounds in the growth teams of a large hospitality marketplace and top financial services firms and operates a creator-brand collaboration product/service called Swipehouse.

📋 Description

• This is a 100% creator-facing role. Your job is to recruit, activate, and manage creators across Swipehouse's brand programs - making sure they have everything they need to start earning and keep creating. • You'll be the main point of contact for creators on the platform: approving applications, reviewing content, answering questions, solving problems, and building relationships. • Review and approve creator applications across all active brand programs - evaluating content quality, follower count, platform presence, niche fit, and brand safety. • Reach out to approved creators to get them activated - meaning they create their affiliate link and start posting content. • Follow up with creators who have applied but not yet started, identifying what's blocking them and removing those blockers. • For managed brand programs, creators must submit videos for review before they can post. You'll own this process end-to-end: conditionally approve creators and request a video submission via in-app messaging. • Review submitted videos against brand-specific compliance checklists - checking CTAs, affiliate link placement, language guidelines, logo usage, disclosure requirements, and tone. • Provide clear, specific feedback to creators when videos need revisions - keeping the conversation warm and helpful, not bureaucratic. • Once the video passes review, fully approve the creator so their affiliate link activates. • Be the day-to-day contact for creators on the platform - reply to every message. Answer questions about programs, commissions, content guidelines, and payment in a tone that feels like a real person, not a script. • Manage the creator email inbox - review AI-drafted replies, edit where needed, and send. Flag anything that needs human judgment or escalation. • Coordinate bonus payments and any brand-specific requirements with internal teams. • Manage creator pipelines across all active programs simultaneously - tracking who's applied, who's approved, who's posted, and who's converting. • Coordinate with brand account managers to relay creator feedback, flag compliance issues, and share performance updates. • Support campaign launches - messaging the right creators at the right time with the right brief. • Help build out creator notes, messaging templates, and SOPs as programs scale. • Maintain creator tracking sheets/folers and dashboards - keeping records clean and up to date across all active programs. • Flag patterns: creators who are stuck, programs that are underperforming, messaging that isn't converting.

🎯 Requirements

• Recent college graduate or early-career professional with a degree in marketing, communications, business, or a related field. • Outgoing, warm, and naturally good at building rapport - you should enjoy talking to creators, not find it draining. • Excellent written communication in English - specifically in a casual, human, warm tone. You will be tested on this. Formal or scripted writing is a disqualifier. • Highly organised - you'll be managing creator conversations across brand programs simultaneously, each with different rules and requirements. • Comfortable working US-aligned hours since our creators are primarily US-based. • Comfortable with ambiguity and building processes from scratch - this is an early-stage startup. • Self-starter who doesn't need to be managed closely. • Familiarity with social media platforms (TikTok, Instagram, YouTube) and how creators and influencers operate on them.

🏖️ Benefits

• A front-row seat to building a creator commerce platform from the ground up. • Opportunity to work with some of the biggest brands. • Real ownership - your work directly impacts creator activation rates and brand revenue. • A chance to grow into a senior role as the company scales. If this works, we hire more people under you. • Remote, flexible working environment.