Project Associate – CX & Ops

Job not on LinkedIn

🕒 March 20

🇧🇩 Bangladesh – Remote

💵 ৳8k / month

⏱ Part Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 54%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Human Development Network Bangladesh (HDNB)

WebsiteLinkedInAll Job Openings

1 - 10 employees

📚 Education

🛍️ eCommerce

👥 B2C

Education • eCommerce • B2C

Human Development Network Bangladesh (HDNB) is an innovative ed-tech company dedicated to transforming education and empowering individuals to reach their full potential. Based in Bangladesh, HDNB provides accessible and high-quality learning experiences through cutting-edge digital platforms and personalized learning solutions. The team of dedicated educators and technologists at HDNB works tirelessly to create engaging and interactive learning environments that inspire curiosity and foster lifelong learning, aiming to shape the future of education and positively impact individuals and communities worldwide.

📋 Description

• Handling Customer Queries: Manage customer inquiries primarily through calls • Customer Engagement: Proactively reach out to customers or students upon request for user interviews, feedback collection, or other engagement purposes • Multi-channel Query Management: Manage and respond to customer queries across social media, email, and chatbot platforms • Recurring Operational Tasks: Execute routine operational activities such as student onboarding and class scheduling • Goal & KPI Reporting: Provide daily reporting on company-wide goals and key performance indicators (KPIs) • Ad Hoc Task Management: Address ad hoc operational tasks as needed

🎯 Requirements

• Availability: Able to commit to working 24 hours per week • Technical Requirements: Possesses a solid internet connection and a personal computer with decent configuration • Plus: Equipped with a smartphone featuring an extra SIM slot dedicated to the support number and a WhatsApp Business account • Preferred Work Hours: Availability during evening to night hours • Proficiency in GSuite: Demonstrates decent knowledge and proficiency in GSuite applications, particularly in Spreadsheet and Docs • Educational Background: Currently enrolled as an undergraduate student at a reputed university