MXDR Security Engineer

🔥 56 minutes ago

🇷🇴 Romania – Remote

⏰ Full Time

🟢 Junior

👮‍♂️ Cybersecurity / Security Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Heimdal®

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

Cybersecurity

Heimdal® is an industry-leading unified and AI-powered cybersecurity solutions provider established in Copenhagen in 2014. With an integrated approach to cybersecurity, Heimdal has dramatically boosted operational efficiency and security effectiveness for over 15k+ customers globally. Heimdal empowers CISOs, Security Teams, and IT admins to enhance their SecOps, reduce alert fatigue, and be proactive using one seamless XDR security platform. Their award-winning line-up of 10+ fully integrated cybersecurity solutions spans the entire IT estate, allowing organizations to be proactive, whether remote or onsite.

📋 Description

• Assist clients in configuring and optimizing Heimdal products • Respond to client inquiries and identify alternative solutions for issue resolution • Continuously improve service quality based on customer feedback and suggestions • Interact with clients in writing and by phone to identify issues and find solutions • Provide technical support for MXDR clients, including troubleshooting, diagnosing, and resolving software- or client-reported issues while adhering to SLAs • Collaborate with Sales, Development, and Quality Assurance teams on implementation and ongoing support of MXDR solutions • Deliver remote and on-site training sessions for clients and partners • Work on-call and provide 24x7 support for critical client issues • Identify product improvement opportunities and provide feedback to Development • Monitor, manage, and configure security tools; review and escalate incidents • Respond to attacks, assess attack scope and affected systems, and collect data for analysis • Prepare product or service reports by gathering and analyzing customer information • Create and deliver feedback reports to Quality Assurance, Development, and Marketing • Provide requested general and customized information • Maintain customer-service quality standards • Identify and implement procedures based on client requests

🎯 Requirements

• 1-3 years of experience in a similar role / in network security, cybersecurity, or related fields • Excellent analytical, written, and verbal communication skills in English • Results-oriented with a track record of performance-based achievements • Strong communication and interpersonal skills, with the ability to build solid relationships with stakeholders at all levels • Capability to handle multiple tasks simultaneously • Strong interpersonal relationship-building skills • Good analytical and reporting skills • Team player • Cybersecurity trainings or certifications appreciated for career changers

🏖️ Benefits

• Regina Maria health plan • Monthly budget in the Benefit platform (800 RON/month) • Additional company-paid days off ("Personal Day" and "Anniversary Days") • Reimbursement for glasses expenses according to company policy • Referral bonus • Bookster subscription • Personal and professional development (trainings and certifications)

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume