Sales Representative, Retention

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🕒 January 8

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HelloConnect

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

🤝 B2B

🛍️ eCommerce

☁️ SaaS

B2B • eCommerce • SaaS

HelloConnect is a business process outsourcing (BPO) company founded in 2019 to provide high-quality customer service, sales, and back-office support. Located in Manila, Philippines, HelloConnect specializes in tailored outsourcing solutions for e-commerce businesses, helping them scale efficiently while maintaining service quality. With a focus on personal interactions, quality delivery, and technological integration, HelloConnect aims to enhance customer satisfaction and operational efficiency for its diverse clientele.

📋 Description

• Contact potential customers via phone, email, and social media to promote our subscription service and increase sales. • Build strong relationships with existing customers and ensure that they remain loyal to the company. • Use persuasive sales techniques to educate customers about the benefits of subscribing and to overcome objections. • Manage and update customer records and sales data in our CRM system. • Provide excellent customer service and support to ensure customer satisfaction and loyalty. • Meet targets and performance metrics set by the clients.

🎯 Requirements

• Previous experience in sales - preferably in a subscription-based service or a related industry. • Excellent communication skills, quick to resolve the issue with great CS skills and high quality. • Positive energy and can-do attitude. • A person with high regard for integrity and diligence. • Works efficiently with minimal supervision. • An interest/passion for Craft Beer and Wine - ideal but not essential.

🏖️ Benefits

• Comprehensive benefits and perks