Salesforce, Programme Operations Specialist – NED Engagement Programme

Job not on LinkedIn

🔥 10 minutes ago

🇿🇦 South Africa – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HelloKindred

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🎯 Recruiter

📣 Marketing

Consulting • Recruitment • Marketing

HelloKindred is a global provider of marketing, creative, and digital talent, offering services that include both short and long-term contracts as well as direct hires. The company specializes in connecting businesses with creative and innovative talent through its vast pool of skilled professionals. HelloKindred emphasizes efficiency and cost-effectiveness in scaling global marketing efforts, offering both onshore and offshore services that enhance teams with design, content creation, and digital assets. By understanding client needs and fostering a culture of diversity and inclusion, HelloKindred delivers exceptional results through flexible staffing solutions tailored to modern business challenges.

📋 Description

• Maintain and update contact records, campaign information, and event-related data within Salesforce • Create and update contacts, manage attendance statuses, and ensure records are accurate and complete • Maintain event campaign records and attendee information • Update post-event attendance records to trigger automated follow-up communications • Identify and correct duplicate, outdated, or incomplete records • Monitor and manage the programme's shared inbox and respond to enquiries • Handle event registration queries, access requests, attendee questions, and general programme enquiries • Escalate complex matters to relevant team members • Provide back-office administrative support across virtual and in-person events • Process post-event data and support registration administration • Review and clean CRM records and maintain audience databases • Support identification and review of potential Non-Executive Director contacts • Provide operational support to the NED programme team • Maintain documentation, identify administrative challenges, and suggest practical improvements • Prioritise tasks, manage competing deadlines, and provide workload updates

🎯 Requirements

• Proven, hands-on Salesforce experience is essential • Experience maintaining CRM records, updating contact information, and managing campaign or event-related data • Strong administrative and organisational skills, with excellent attention to detail • Experience managing a shared inbox, handling enquiries, and responding professionally to stakeholders • Ability to work accurately with large volumes of contact and event data • Confidence in identifying data discrepancies, correcting records, and following established processes • Strong written and verbal communication skills • Ability to manage multiple tasks, prioritise effectively, and meet deadlines • Capacity to work independently in a remote environment while collaborating effectively with a wider team • Professional handling of confidential information and awareness of data protection requirements • Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship • Experience supporting corporate programmes, event teams, or senior stakeholder engagement initiatives • Experience using Salesforce campaigns, event attendance tracking, and automated communications workflows • Familiarity with marketing automation tools and event registration platforms • Experience maintaining consent records and supporting CRM data cleansing activities • Previous experience within professional services, financial services, or a large corporate environment • Experience supporting Non-Executive Directors, senior executives, or other professional audiences

🏖️ Benefits

• Remote work setup • Initial 3-month contract with potential 6-month extension