Home Care Scheduler – Caregiver Support, Operations Coordinator

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🕒 February 7

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Meal Helper Heroes

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

🎯 Recruiter

👥 HR Tech

B2B • Recruitment • HR Tech

Meal Helper Heroes is a B2B service that sources, trains, and delivers elite offshore virtual assistants specialized in home care operations for home care agencies and franchisees. They provide recruiters, schedulers, on-call staff, finance and billing support, administrative assistants, and hybrid roles—offering HIPAA-compliant, flexible plans with no long-term contracts and specialized training through their Virtual Assistant Home Care Academy. The company emphasizes cost savings, higher retention, and scalable, home care–specific talent primarily sourced and managed from the Philippines and South America to help agencies run leaner and focus on client care.

📋 Description

• Monitor caregiver clock-in and clock-out activity and report discrepancies • Confirm next-day caregiver shifts with scheduled caregivers • Assist with fill-in scheduling when caregivers call out, using an approved backup list • Reach out to caregivers to request missing ADL notes or documentation • Escalate urgent coverage or attendance issues to the scheduling team

🎯 Requirements

• Experience in home care, healthcare, or staffing support preferred • Strong follow-up and attention to detail • Clear written communication with caregivers • Comfortable handling timekeeping and documentation checks • Ability to work independently within defined processes • Familiarity with EVV or caregiver time-tracking systems • Prior on-call or shift support experience

🏖️ Benefits

• Competitive Base Pay: We offer the highest base pay in the home care industry! • Make a Difference: You’ll play a key role in ensuring that clients receive the best care possible. • Growth Opportunities: As we grow, so will you! There’s plenty of room for advancement and learning. • Fun & Supportive Team: We’re a tight-knit group that values collaboration, compassion, and a good laugh.