Home Health Intake Coordinator

Job not on LinkedIn

🕒 July 9

🇵🇭 Philippines – Remote

💵 $6 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

✨ Health Coordinator

👻 Ghost score 28%

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Logo of Meal Helper Heroes

Meal Helper Heroes

1 - 10 employees

🏥 Healthcare

🍽️ Food & Beverage

🎯 Recruiter

Healthcare • Food & Beverage • Recruitment

Meal Helper Heroes is a B2B service that sources, trains, and delivers elite offshore virtual assistants specialized in home care operations for home care agencies and franchisees. They provide recruiters, schedulers, on-call staff, finance and billing support, administrative assistants, and hybrid roles—offering HIPAA-compliant, flexible plans with no long-term contracts and specialized training through their Virtual Assistant Home Care Academy. The company emphasizes cost savings, higher retention, and scalable, home care–specific talent primarily sourced and managed from the Philippines and South America to help agencies run leaner and focus on client care.

📋 Description

• Manage the full intake workflow from referral through admission and scheduling • Process and enter referrals accurately into Axxess EMR • Review referrals for demographics, insurance, diagnoses, physician orders, requested disciplines, F2F documentation, and clinical records • Resolve missing, incomplete, or conflicting information before admission • Verify insurance coverage and obtain home health authorizations • Confirm the following physician or practitioner and process physician orders • Fax, track, and follow up on outstanding orders and documentation • Contact patients and caregivers to verify information, explain services, and confirm acceptance and availability • Coordinate with hospitals, SNFs, physician offices, case managers, referral sources, insurance companies, and internal clinical teams • Schedule clinicians based on discipline, availability, payer requirements, and patient needs • Upload and maintain documentation, orders, and referral records in Axxess • Track open referrals and follow up on missing orders, records, authorizations, and other barriers until resolution • Prioritize time-sensitive referrals and escalate issues that may delay admission or Start of Care • Provide referral status updates to clinical and scheduling teams • Maintain accurate documentation of actions, barriers, follow-ups, and next steps • Apply working knowledge of Medicare home health guidelines, OASIS requirements, and compliance expectations

🎯 Requirements

• Open to Filipino candidates only (Philippines) • Experience in home health intake, referrals, admissions, or a similar healthcare setting preferred • Familiarity with home health orders, insurance verification, physician coordination, and medical documentation • Knowledge of Medicare home health and F2F requirements is a plus • Experience using EMR or referral-management systems • Strong communication, organization, attention to detail, and follow-up skills • Ability to manage multiple referrals and competing priorities • Comfortable identifying problems, asking questions, and escalating concerns when needed

🏖️ Benefits

• Pay raise • Growth opportunities • Room for advancement and learning • Fun and supportive team environment • Collaboration, compassion, and inclusion • Sense of purpose

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