
1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
💰 Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
🔥 0 minutes ago
🌐 Mexico, Ukraine, +2 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
👷 Infrastructure Engineer
👻 Ghost score 10%
Where this job comes from
Posted on Helpware's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago
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1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
💰 Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
• Support the migration of existing IBM AIX environments to Red Hat Enterprise Linux (RHEL) • Administer, configure, and troubleshoot IBM AIX and Linux systems • Plan and execute infrastructure and legacy enterprise application migration activities • Assess existing AIX environments, dependencies, and application requirements before migration • Develop migration plans, procedures, and cutover strategies • Perform migration testing, post-migration validation, and troubleshooting • Support the deployment and management of Red Hat OpenShift where required • Develop and maintain shell scripts to automate migration tasks and routine administrative activities • Identify and resolve compatibility, performance, and configuration issues during migration • Document migration procedures, system configurations, and validation results • Collaborate with IT Operations and other technical teams to minimize downtime and ensure a smooth migration
• Hands-on experience with IBM AIX administration • Practical experience with Red Hat Enterprise Linux (RHEL) administration • Experience with legacy enterprise application and infrastructure migrations • Knowledge of migration planning, cutover procedures, testing, and post-migration validation • Experience with shell scripting and automation • Understanding of enterprise infrastructure, system dependencies, and troubleshooting • Ability to analyze existing environments and identify potential migration risks • Strong problem-solving and analytical skills • Conversational English at B2 level or higher • Availability to work in the US time zone • Nice to have: Proven experience completing an end-to-end migration from IBM AIX to Red Hat Enterprise Linux • Nice to have: Experience with Red Hat OpenShift administration or deployment • Nice to have: Experience migrating business-critical enterprise applications from legacy platforms to Linux • Nice to have: Knowledge of infrastructure modernization and migration best practices • Nice to have: Relevant Red Hat or IBM certifications
• Full-time position • Remote within Mexico, Ukraine, Romania, or Brazil • Project duration of 6+ months
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