Business Operations Manager

🕒 July 28

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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High Scale

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🍽️ Food & Beverage

✈️ Travel

Consulting • Food & Beverage • Travel

<High Scale> High Scale is a performance marketing agency that produces high-volume, social-native video creative using cutting-edge AI and data-driven testing to crush ROAS and lower CAC for consumer brands. They front production costs and operate a no-cost-per-content model — clients pay only when they use the ads — enabling rapid creative iteration, large-scale video production, and optimized ad openers across categories like personal care, eyewear, food, footwear, and home services.

📋 Description

• Design Better Business Systems Evaluate current workflows and identify opportunities to improve efficiency across departments. • Develop scalable SOPs, documentation, and operational playbooks that promote consistency while supporting rapid growth. • Implement practical solutions that simplify work without sacrificing quality. • Build High-Performance KPI Frameworks Partner with department leaders to define meaningful KPIs and performance metrics. • Create dashboards and reporting systems that give leadership clear visibility into organizational performance. • Ensure accountability through structured scorecards and measurable outcomes. • Continuously evaluate metrics and recommend improvements based on business needs. • Strengthen HR & People Operations Review and improve employee lifecycle processes, including onboarding, performance management, promotions, and offboarding. • Collaborate with HR to ensure operational processes support both employee experience and business objectives. • Recommend systems and processes that improve organizational effectiveness and workforce planning. • Drive Operational Excellence Lead cross-functional initiatives that eliminate bottlenecks and improve collaboration. • Identify opportunities to automate repetitive processes using modern tools and technology. • Champion continuous improvement by encouraging smarter, more scalable ways of working. • Support organizational change initiatives as High Scale continues to expand. • Partner with Leadership Serve as a trusted operational partner to department heads and executive leadership. • Provide recommendations backed by data, operational insights, and industry best practices.

🎯 Requirements

• Proven Operations Leader 5+ years of experience in Business Operations, Operational Excellence, Process Improvement, PMO, or a similar operational leadership role. • Experience within a BPO, outsourcing, shared services, or another highly process-driven organization is strongly preferred. • You've successfully implemented operational improvements that resulted in measurable business impact. • Builder of Systems You naturally think in processes rather than one-off solutions. • Data-Driven Decision Maker You're comfortable building KPI frameworks, analyzing operational metrics, and translating data into actionable recommendations. • Influential Business Partner You communicate effectively with stakeholders at every level of the organization. • Thrives in High-Growth Environments You enjoy environments where priorities evolve, new challenges emerge, and there's always an opportunity to improve how things are done.

🏖️ Benefits

• Build the Operating System of a High-Growth Company • Work Directly with Leadership • Real Ownership & Impact • Accelerated Career Growth • A Team That Loves Building