Manager, Brand Performance Support

🔥 14 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💃 Brand Manager

👻 Ghost score 10%

infoinfo

🗣️🇪🇸 Spanish Required

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Logo of Hilton

Hilton

10,000+ employees

Founded 1919

🏨 Hospitality

✈️ Travel

Hospitality • Travel

Hilton is a global hospitality company that operates and franchises a large portfolio of hotels and resorts across the Americas, Europe, the Middle East, Africa, and Asia Pacific. The provided information focuses on careers and team member resources — highlighting hotel, corporate, and student/early-career paths, benefits, locations, and multilingual support — reflecting Hilton’s role as an international employer in the lodging and guest-services industry. Hilton’s core business centers on providing accommodations, guest experiences, and hospitality services worldwide.

📋 Description

• Develop and execute strategic plans through market visits, performance reviews, and virtual consultations • Partner with hotel leadership to optimize revenue, market share, and guest satisfaction • Analyze performance data and market trends to identify opportunities and drive results • Deliver training and support to enhance service culture, loyalty program execution, and team member engagement • Promote a consistent and elevated Honors experience for guests and team members • Liaise between corporate teams and hotel operations to align standards, initiatives, and regional goals • Communicate with internal and external stakeholders to influence decision-making and drive accountability • Lead implementation of brand initiatives across properties • Report to the Senior Director BPS CALA

🎯 Requirements

• Eight (8) years of experience in the hospitality industry, with a strong background in both operations and commercial strategy • Proficiency in Salesforce, GDS, MicroStrategy, PMS, and other hospitality systems • Fluent in English and Spanish • Willing to travel up to 40-50% • Bachelor's degree preferred/useful • Three (3) years of leadership experience on property or in a corporate role preferred/useful • Experience managing multi-property portfolios and cross-functional teams preferred/useful

🏖️ Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at Hilton hotels through the Go Hilton travel program • Paid parental leave for eligible Team Members, including partners and adoptive parents • Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members • Paid time off (PTO)

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