Hilton
10,000+ employees
Founded 1919
🏨 Hospitality
✈️ Travel
Hospitality • Travel
Hilton is a global hospitality company that operates and franchises a large portfolio of hotels and resorts across the Americas, Europe, the Middle East, Africa, and Asia Pacific. The provided information focuses on careers and team member resources — highlighting hotel, corporate, and student/early-career paths, benefits, locations, and multilingual support — reflecting Hilton’s role as an international employer in the lodging and guest-services industry. Hilton’s core business centers on providing accommodations, guest experiences, and hospitality services worldwide.
Operational Excellence Manager – JKM Region
🕒 July 17
🗣️🇯🇵 Japanese Required
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Hilton
10,000+ employees
Founded 1919
🏨 Hospitality
✈️ Travel
Hospitality • Travel
Hilton is a global hospitality company that operates and franchises a large portfolio of hotels and resorts across the Americas, Europe, the Middle East, Africa, and Asia Pacific. The provided information focuses on careers and team member resources — highlighting hotel, corporate, and student/early-career paths, benefits, locations, and multilingual support — reflecting Hilton’s role as an international employer in the lodging and guest-services industry. Hilton’s core business centers on providing accommodations, guest experiences, and hospitality services worldwide.
📋 Description
• Drive regional Operational Excellence strategy aligned with OE 2.0 initiatives. • Establish and monitor productivity benchmarks and KPIs across JKM hotels. • Ensure weekly LMS reporting discipline and data accuracy. • Analyze labor productivity trends and provide actionable insights. • Collaborate with hotel leadership to improve rostering discipline and labor alignment. • Lead and support Time & Motion studies across properties. • Train OE Champions and hotel teams on OE tools and methodologies. • Identify and share best practices across hotels. • Support change management and continuous improvement culture. • Various ad hoc projects as required
🎯 Requirements
• Bachelor’s degree in Hospitality, Business, Finance or related field. • 5 years hotel operations or finance experience. • Strong computer skills to include Microsoft Excel, Word and PowerPoint. • Strong knowledge of Time Saver system and reporting. • Experience with LMS and productivity analysis. • Strong analytical, communication, and leadership skills. • English & Japanese language skills required.
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options
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