Client Success Manager

Job not on LinkedIn

🕒 April 4

🇵🇰 Pakistan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 56%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HireGummy

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

HireGummy is a remote hiring partner that connects businesses with the top 5% of pre-vetted remote talent across marketing, sales, customer support, operations, and technical roles. They operate as a fully managed hiring service—recruiting, onboarding, and providing equipment and software for full-time, exclusive remote employees—with no upfront fees, free interviews, fast placements (under two weeks), and cost savings up to 70% compared to in-house hires. HireGummy emphasizes accountability through daily time tracking, regular reporting, client success managers, and replacement guarantees, serving small to mid-sized businesses and agencies worldwide.

📋 Description

• Run onboarding meetings with new clients • Build effective, open relationships with clients and communicate frequently • Understand client needs and ensure specialists work toward those goals • Identify early signs of churn and implement retention strategies • Review past churn and develop strategies to improve retention • Run onboarding meetings with new employees • Communicate with and guide candidates and specialists • Monitor chats, check-ins, sign-in times, and daily work summaries • Identify and resolve specialist issues proactively • Conduct demos, pitch HireGummy to new leads, and close clients • Make calls to paid leads and help grow the business • Upsell current clients • Maintain documentation of client requirements, issues, actions, and outcomes • Lead from the front and take ownership

🎯 Requirements

• 4+ years of experience in Client Success • Sound understanding of marketing and the marketing roles HireGummy places • Track record of identifying early churn and reducing it • Confident communication skills, including pitching, running demos, and closing leads • Proven sales experience, including upselling to existing clients • Strong documentation skills • Highly proactive, energetic, and self-driven, with the ability to lead • Comfortable making outbound calls to paid leads • Ability to build strong relationships with clients and specialists • Ability to take ownership and act without waiting for management or instructions

🏖️ Benefits

• Salary plus commission • Commission for closing new clients and upselling existing ones • Commission for obtaining Google reviews and video testimonials from clients • Commission for retaining each client for at least 3 months