Case Manager Assistant

🔥 12 hours ago

🇧🇷 Brazil – Remote

💵 $1.3k - $1.4k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HireHawk

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

HireHawk is a recruitment service that specializes in building fully vetted global teams for companies, significantly reducing hiring costs by up to 80%. They provide a comprehensive solution encompassing planning, sourcing, vetting, hiring, payroll management, and compliance, all designed to streamline the hiring process. HireHawk also focuses on optimizing the candidate experience with extensive screening, rapid sourcing, and competitive compensation packages, ensuring that every hire meets the specific needs of their clients.

📋 Description

• Build complete case files by requesting and obtaining medical records, medical bills, police reports, photographs, insurance documentation, and other supporting records. • Follow up with hospitals, medical providers, imaging centers, employers, and government agencies regarding outstanding requests. • Upload and accurately label case documents in Litify. • Support assigned Case Managers with timely case progression updates and administrative assistance. • Maintain accurate client, treatment, provider, and insurance information throughout the pre-litigation process. • Support demand preparation by identifying documentation gaps and obtaining required records and bills. • Communicate professionally and compassionately with clients about treatment, appointments, authorizations, and missing documentation. • Process and route incoming correspondence, faxes, and electronic documents promptly. • Maintain tracking logs and reports for pending requests, follow-up activity, and approaching deadlines.

🎯 Requirements

• Previous experience in a U.S. personal injury law firm, including hands-on retrieval of medical records and medical bills. • Ability to perform both Records Clerk and Case Manager Assistant responsibilities, with an understanding of treatment tracking, records collection, and pre-litigation demand preparation. • Strong written and spoken English, with the ability to communicate professionally with clients, medical providers, and insurance representatives. • Excellent organization and attention to detail, with consistent follow-through on multiple cases, requests, and deadlines independently. • Proficiency in Microsoft Word, Excel, and Outlook, plus experience with Litify or a comparable legal case management platform. • Full-time availability from 8:30 a.m. to 5:00 p.m. PST, with reliable internet, suitable computer equipment, and a dedicated remote workspace. • Ability to protect client confidentiality, take accountability for assigned work, and meet productivity standards. • Direct experience using Litify to organize documents, update case information, and track outstanding requests. • Experience requesting HIPAA authorizations and maintaining medical treatment updates. • Experience coordinating with multiple medical providers and managing high-volume personal injury case files.