Case Manager – Personal Injury

🔥 1 hour ago

🇪🇨 Ecuador – Remote

💵 $1.4k - $1.6k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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HireHawk

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

HireHawk is a recruitment service that specializes in building fully vetted global teams for companies, significantly reducing hiring costs by up to 80%. They provide a comprehensive solution encompassing planning, sourcing, vetting, hiring, payroll management, and compliance, all designed to streamline the hiring process. HireHawk also focuses on optimizing the candidate experience with extensive screening, rapid sourcing, and competitive compensation packages, ensuring that every hire meets the specific needs of their clients.

📋 Description

• Own an assigned portfolio of personal injury cases from intake through demand, settlement, or transfer to litigation. • Keep clients consistently informed about case status, medical treatment, upcoming steps, and outstanding requirements. • Coordinate medical treatment, referrals, appointments, and follow-ups so clients remain on track with their care. • Request, obtain, review, and organize medical records, billing statements, and other supporting case documentation. • Communicate directly with insurance adjusters regarding claim status, liability, coverage, documentation, and settlement progress. • Monitor treatment timelines, case milestones, deadlines, missing records, and outstanding documentation to prevent avoidable delays. • Identify case issues, stalled treatment, liability concerns, or other risks early and escalate them to supervising attorneys when appropriate. • Partner with demand writers to ensure files are complete, organized, and ready for demand preparation. • Support settlement coordination by tracking outstanding balances, liens, documentation, and case closure requirements. • Maintain complete, accurate, and well-organized case records within the firm's case management system.

🎯 Requirements

• 2–3+ years of relevant experience supporting U.S. plaintiff-side personal injury cases, with hands-on case management experience strongly preferred. • Demonstrated ability to manage pre-litigation matters from intake through medical treatment, demand preparation, and settlement. • Experience communicating directly with injured clients, medical providers, and insurance adjusters. • Strong written and verbal English communication skills, including the ability to communicate with clients professionally and empathetically. • Strong organizational skills and the ability to manage multiple active cases, deadlines, documentation requirements, and competing priorities. • Ability to work independently, maintain consistent follow-through, and recognize when an issue requires attorney involvement. • High school diploma or equivalent required; relevant hands-on legal experience may substitute for additional formal education. • Experience using Filevine, CASEpeer, SmartAdvocate, or a comparable legal case management platform. • Experience supporting a California-based personal injury law firm, including familiarity with California claims, liability investigations, and settlement workflows. • Associate's or bachelor's degree in Legal Studies, Paralegal Studies, or a related field. • Experience preparing files for demand writers, including organizing medical records, bills, medical summaries, and supporting documentation. • Experience managing a high-volume personal injury caseload.