Medical Records Clerk

🔥 13 minutes ago

🌐 Nicaragua, Honduras, +4 more countries – Remote

🇳🇮 Nicaragua – Remote 🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇪🇨 Ecuador – Remote 🇨🇱 Chile – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Records Clerk

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HireHawk

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

HireHawk is a recruitment service that specializes in building fully vetted global teams for companies, significantly reducing hiring costs by up to 80%. They provide a comprehensive solution encompassing planning, sourcing, vetting, hiring, payroll management, and compliance, all designed to streamline the hiring process. HireHawk also focuses on optimizing the candidate experience with extensive screening, rapid sourcing, and competitive compensation packages, ensuring that every hire meets the specific needs of their clients.

📋 Description

• Obtain medical records and itemized bills from U.S. hospitals, physicians, clinics, and other healthcare providers. • Prepare and submit HIPAA-compliant records requests and authorizations. • Make outbound calls and follow up on outstanding requests, identifying next steps for delays or unresponsive providers. • Maintain accurate request statuses, follow-up dates, and case notes in tracking tools and spreadsheets. • Review incoming records and bills for completeness, accuracy, and relevance to the client’s accident and treatment. • Resolve missing records, billing discrepancies, and incomplete documentation with healthcare providers. • Prepare cases for the demand stage by ensuring medical records and billing documentation are available. • Inform records department leads, case managers, and internal teams about progress, delays, and unresolved needs. • Meet productivity and quality standards while prioritizing high-volume requests and deadlines. • Assist with opening claims and related administrative processes.

🎯 Requirements

• Prior hands-on experience requesting and retrieving medical records and medical bills from U.S. healthcare providers. • Working knowledge of medical records retrieval processes, including HIPAA authorizations and confidential information handling. • Strong written and spoken English, with confidence making frequent outbound calls to U.S. medical offices, hospitals, and insurance-related contacts. • Demonstrated ability to manage high volumes of requests, prioritize deadlines, maintain accurate records, and follow through independently until completion. • Proficiency with Microsoft Excel and digital tracking systems, with the attention to detail needed to identify missing documentation and billing discrepancies. • Availability to work full-time remotely during the stated 8:00 a.m. to 5:00 p.m. PST schedule. • Experience supporting California-based personal injury law firms (nice to have). • Familiarity with medical billing, liens, and subrogation (nice to have). • Experience using ProScan or similar medical records retrieval platforms (nice to have). • Experience using Filevine, CASEpeer, or other legal case management software (nice to have). • Experience opening insurance claims and navigating medical provider billing processes (nice to have).