Staffing Account Manager – LATAM

🕒 September 4

🌐 Nicaragua, El Salvador, +1 more countries – Remote

🇳🇮 Nicaragua – Remote 🇸🇻 El Salvador – Remote 🇭🇳 Honduras – Remote

💵 $1.7k / month

⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 18%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HireHawk

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

HireHawk is a recruitment service that specializes in building fully vetted global teams for companies, significantly reducing hiring costs by up to 80%. They provide a comprehensive solution encompassing planning, sourcing, vetting, hiring, payroll management, and compliance, all designed to streamline the hiring process. HireHawk also focuses on optimizing the candidate experience with extensive screening, rapid sourcing, and competitive compensation packages, ensuring that every hire meets the specific needs of their clients.

📋 Description

• Build and maintain strong relationships with key client accounts to drive satisfaction, retention, and long-term partnerships. • Serve as the primary point of contact for clients throughout the recruitment and staffing process. • Coordinate communication among clients, candidates, recruiters, operations teams, and company leadership. • Attend and support client interviews, facilitate communication, gather feedback, and ensure a professional experience for all participants. • Manage the full recruitment lifecycle for assigned accounts, ensuring timely progress, strong candidate quality, and alignment with client expectations. • Partner closely with recruiters to understand hiring requirements and match qualified candidates with client needs. • Conduct regular client check-ins to review performance, recruitment progress, workforce needs, and future hiring plans. • Identify upselling and account expansion opportunities and collaborate with the sales team to grow staffing services. • Proactively address client and candidate concerns, resolve issues efficiently, and maintain a high standard of service. • Track and analyze client satisfaction, recruitment, placement, retention, and account performance metrics. • Prepare and deliver client reports, performance updates, and presentations. • Lead contract renewals and support commercial negotiations in accordance with company standards. • Manage account budgets and help ensure financial targets and margins are achieved. • Mentor and support junior team members, contributing to their professional development and overall team performance.

🎯 Requirements

• 3+ years of experience in account management, staffing, recruiting, or a client-facing role within the staffing industry. • Proven experience managing client relationships and delivering high levels of customer satisfaction. • Strong understanding of the full recruitment lifecycle and staffing processes. • Excellent communication and interpersonal skills, with the ability to build trust with clients and candidates alike. • Strong organizational and time management skills, with the ability to manage multiple accounts and priorities simultaneously. • Analytical mindset with experience tracking performance metrics and using data to drive decisions. • Ability to problem-solve quickly and handle client and candidate concerns in a professional manner. • Experience working cross-functionally with recruiting, sales, and operations teams. • Familiarity with ATS, CRM systems, and other recruitment or account management tools. • Ability to work in a fast-paced, dynamic environment and adapt to changing client needs. • Strong negotiation skills and experience supporting contract discussions or renewals (preferred).

🏖️ Benefits

• Access to a $200K+ perk marketplace with discounts on 150+ global services. • Option to withdraw up to 50% of approved earnings before payday. • Work with global clients and top-tier talent. • Opportunity to drive real impact on client success and company growth. • Collaborative, supportive, and high-energy culture.

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