Clinician Onboarding Specialist

Job not on LinkedIn

🔥 0 minutes ago

🌐 Brazil, El Salvador, +2 more countries – Remote

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⏱ Part Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

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Logo of Hire Overseas

Hire Overseas

1 - 10 employees

Founded 2023

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Hire Overseas is a recruitment agency that specializes in connecting businesses with top-tier overseas talent. By focusing on a range of roles from technical and design fields to marketing and administrative support, Hire Overseas aims to streamline operations and boost productivity for its clients while offering significant cost savings. The company prioritizes quality by accepting less than 1% of global hires, ensuring that only exceptional candidates are placed in various remote positions.

📋 Description

• Lead three-hour live onboarding calls with newly hired clinicians via video conference • Walk clinicians through the EHR platform, including workflows, documentation, scheduling, and platform navigation • Guide clinicians through payroll system setup and timesheet entry in Rippling or a comparable platform • Keep large clinician cohorts engaged, focused, and confident throughout onboarding sessions • Answer technical and process-related questions live • Prepare materials, presentations, and platform setups before each session • Coordinate participant lists, calendar invites, and pre-call communications • Respond to post-onboarding clinician questions via email or messaging • Track outstanding questions and ensure complete responses • Escalate complex or clinical questions to the appropriate internal team member • Identify recurring questions and onboarding friction points • Document issues and contribute to improving onboarding materials, scripts, and workflows

🎯 Requirements

• Strong written and verbal English communication skills with a clear, professional, and warm delivery • Healthcare experience, ideally in behavioral health, therapy, or clinical support • Comfort navigating and presenting EHR platforms on live screen-share calls; familiarity with Tebra is a strong plus • Experience walking clinicians or staff through onboarding processes, including healthcare guidelines, policies, and platform navigation • Familiarity with payroll systems such as Rippling, Gusto, or similar; Rippling experience is preferred • Strong energy and presence on live video calls, with the ability to keep a large group engaged across an extended session • Proficient with Google Workspace, Notion, Airtable, and similar productivity and collaboration tools • Well-organized and self-directed, with the ability to manage preparation, execution, and follow-up across multiple onboarding cohorts simultaneously • Available Monday through Friday, 9 AM to 5 PM Pacific Time • Updated resume required • Short Loom video (1 to 2 minutes) introducing yourself and describing healthcare onboarding or clinical support experience required for advancement

🏖️ Benefits

• Paid Time Off in accordance with company policy • Observance of Holidays per company guidelines • 100% remote setup so you can work wherever you're most productive • Paid in USD, bi-monthly (every 15th and 30th) • Direct, long-term role with real impact on clinician experience and operational quality

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