Customer Service Representative – Inbound

🕒 June 1

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Hire Overseas

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤝 B2B

🎯 Recruiter

☁️ SaaS

B2B • Recruitment • SaaS

Hire Overseas is a recruitment agency that specializes in connecting businesses with top-tier overseas talent. By focusing on a range of roles from technical and design fields to marketing and administrative support, Hire Overseas aims to streamline operations and boost productivity for its clients while offering significant cost savings. The company prioritizes quality by accepting less than 1% of global hires, ensuring that only exceptional candidates are placed in various remote positions.

📋 Description

• Make 175+ outbound calls per day to customers regarding upcoming or overdue vehicle service. • Leave voicemails and send follow-up texts and emails to ensure customer engagement. • Use dealership software to schedule service appointments when customers respond. • Follow structured daily call campaigns, including service reminders, state inspections, and promotional offers. • Accurately track and log all customer interactions in internal systems. • Maintain professional and clear communication throughout all interactions.

🎯 Requirements

• Fluent, clear English with a neutral or US-friendly accent. (Your English must be perfect.) • Previous call center experience is highly preferred. • Comfortable making repetitive, high-volume outbound calls. • Tech-savvy and able to quickly learn new software. • Ability to follow scripts and handle basic customer questions after training. • Reliable internet connection, headset, and a quiet work environment. • Availability to work full-time, Monday–Friday, US Eastern Time hours.