Group Account Support Manager

🕒 May 23

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Hitachi

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1910

🤖 Artificial Intelligence

⚡ Energy

🚗 Transport

Artificial Intelligence • Energy • Transport

Hitachi, Ltd. is a global company that operates in various sectors with a focus on social innovation. Hitachi provides advanced digital solutions, services, and technologies under its brand 'Lumada' to solve customers’ challenges and enhance societal value. The company is committed to sustainability and environmental, social, and governance (ESG) initiatives, aiming to improve quality of life through technologies that foster a sustainable society. Hitachi's products and solutions span digital systems, green energy, mobility, and connective industries, promoting digital transformation of business systems and social infrastructure. Founded in 1910, Hitachi's long-standing dedication to innovation and societal development makes it a leader in driving positive change worldwide.

📋 Description

• Partner with the Global Account Manager (GAM) to develop and execute focused account plans and strategies with measurable outcomes. • Monitor plan effectiveness, identify constraints, deploy corrective actions, and maintain accurate player maps to support account growth. • Work closely with Business Units and Account Teams to understand and articulate value propositions. • Gather customer insights, segment data, reference cases, and market intelligence to strengthen Hitachi’s positioning and support opportunity development. • Collaborate with Strategic Marketing (ABM, Segment, Market Intelligence) and Segment Leads to align account activities, elevate success stories, and support targeted campaigns. • Lead end-to-end account team and customer workshop delivery—including agenda design, methodology, logistics, attendee communication, facilitation of sessions/breakouts, real-time synthesis, and post-workshop reporting. • Manage weekly, fortnightly, monthly, and annual governance cadences. • Support GAMs in shaping, coordinating, and tracking key opportunities; ensure governance gates, BU interlocks, and internal approvals are met.

🎯 Requirements

• Bachelor's Degree or Diploma in either Engineering or Business • Experience in Sales & Marketing, either as an Account Manager, Sales Program execution or Sales Support Specialist • Excellent communication skills with an ability to influence both internally and externally • Attention to detail and ability to manage multiple deadlines simultaneously • Strong analytical ability to build relationships • Willingness and openness to travel up to 15% • Cultural sensitivity and openness to work in an international business environment across all time zones

🏖️ Benefits

• Health insurance • Retirement plans • Professional development