AI Technical Support Specialist

🕒 October 27

🌐 Argentina, Peru, +2 more countries – Remote

🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote 🇪🇨 Ecuador – Remote 🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Hostinger International

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Hostinger International is a web hosting provider offering a range of services including shared, cloud, and VPS hosting. The company provides solutions for individuals and businesses to build, host, and manage websites. Hostinger also offers tools such as a website builder, AI-powered website creation, and domain registration services. They are known for their affordability, customer support, and reliability. Over 3 million users worldwide trust Hostinger for their web hosting needs. Additionally, the company emphasizes speed, security, and user-friendly interfaces, making it a popular choice for website owners.

📋 Description

• Maintain the quality of Hostinger Agent, an AI system handling customer conversations • Step in to resolve complex customer cases requiring deep troubleshooting • Build product knowledge across websites, domains, emails, billing, and builder tools • Work alongside AI to solve customer issues and address root causes • Deliver high-quality customer experiences • Contribute to team growth through peer-to-peer learning, feedback loops, and knowledge sharing • Continue supporting customers while progressing toward CS Product Expert responsibilities • Manage the AI chatbot by reviewing prompts, identifying patterns at scale, and driving innovation

🎯 Requirements

• Fluent English, written and spoken • Deep technical troubleshooting experience in hosting, infrastructure, networking, or similar areas • Understanding of web hosting fundamentals, including domains, DNS, email systems, and website setup • Already using AI to build or automate processes in work • Ability to explain technical complexity clearly to non-technical customers • Comfortable with uncertainty and fluid responsibilities, adapting as the role evolves • Hands-on experience with WordPress, cPanel, hosting environments, or website management tools • Experience contributing to AI tools, automations, or chatbots as a core responsibility • Proven experience improving internal workflows • Based in LATAM; listed locations include Argentina, Peru, Ecuador, and Colombia • Availability for a full-time 40-hour-per-week position • Availability for predefined rotating morning, afternoon, and night schedules, including weekends

🏖️ Benefits

• Permanent remote opportunity • Competitive monthly compensation for services in USD or EUR • Fully compensated 3–5 weeks initial learning period • 20 paid suspension days per year • Udemy account • Successors Academy course • Scribd subscription • Personal growth tools and opportunities

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume