Senior Product Manager, People Systems

Job not on LinkedIn

🔥 10 minutes ago

🌐 Nigeria, Kenya, +1 more countries – Remote

🇳🇬 Nigeria – Remote 🇰🇪 Kenya – Remote 🇿🇦 South Africa – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 68 days.
• No salary listed.

Apply Now

Check your resume score

Customize resume + cover letter

Find Similar Remote Jobs

☆ Save☑️ Mark as applied❌ Hide

Report problem

Hugo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Hugo is a business process outsourcing (BPO) company that specializes in digital and AI-powered operations, omnichannel customer support, and trust & safety services for large technology and media companies. Founded in 2017 and employing thousands across Africa and other regions, Hugo focuses on hiring and training university-educated African youth, providing workforce development and career growth through programs like Hugo Academy while delivering enterprise-grade customer experience solutions. The company emphasizes social impact by expanding access to meaningful digital-economy jobs across the continent.

📋 Description

• Lead People Systems, a product area that moves workforce operations onto structured, secure online platforms • Own the product area end to end: roadmap, requirements, delivery and adoption • Run discovery with business leaders, operations teams and end users through interviews and friction logs • Map current processes end to end and define the future state • Set the long-term product vision and turn it into quarterly plans and a delivered roadmap • Write PRDs, user stories, acceptance criteria, process maps and data definitions • Lead build, buy or configure decisions on enterprise platforms • Prioritise the backlog with business leadership, tied to measurable value • Define success metrics before launches and report them monthly • Manage user acceptance testing and release, triage bugs and track adoption • Work with finance, legal, security and operations teams to meet compliance and commercial needs • Build data privacy and access requirements into product designs • Set requirements-quality standards and guide business analysts • By 90 days, deliver current-state maps for the top five people processes, a people-data visibility baseline and an agreed 12-month roadmap • By 6 months, automate and launch two priority processes with baseline and target metrics • By 12 months, run one roadmap with a dedicated team, reduce manual HR requests and review people-data access quarterly

🎯 Requirements

• 7 or more years in product management or senior business analysis, with at least 3 years in an enterprise domain such as HR and people operations, payments, finance operations or talent platforms • Delivery of enterprise business transformation or business process automation programmes, from discovery through adoption • Hands-on experience with enterprise platforms in a core domain, ideally HRIS or HCM such as Workday or SeamlessHR • Strong business analysis craft: process mapping, requirements, data modelling and user acceptance testing • Technical fluency to discuss integrations, APIs, workflow tools and data models with engineers • Clear written and verbal communication, from engineers to executives • Comfort setting direction and working with high autonomy in a fast moving environment • Experience in BPO, managed services or shared services organisations is a strong advantage • Delivery of an automation, chatbot or agentic assistant product is a strong advantage • Background in Enterprise SaaS, HRIS, payments, fintech, collections, marketplaces or identity verification is a strong advantage • Analytics experience with BI tools applied to people or operational data is a strong advantage • Delivery across multiple countries and regulatory settings, including data protection for personal data, is a strong advantage

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume