HumanIT Digital Consulting
51 - 200 employees
Founded 2020
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
HumanIT Digital Consulting is a human-centered digital consulting and talent services firm that helps organizations find, onboard and grow people while delivering digital transformation and IT-related consulting. The company emphasizes people-first values and offers services to both jobseekers and hiring companies across offices in Portugal and Switzerland. HumanIT positions itself as a partner for businesses seeking human talent and for professionals seeking career opportunities in digital and IT roles.
Business Analyst, Voicebot Specialist
Job not on LinkedIn
🕒 July 15
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HumanIT Digital Consulting
51 - 200 employees
Founded 2020
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
HumanIT Digital Consulting is a human-centered digital consulting and talent services firm that helps organizations find, onboard and grow people while delivering digital transformation and IT-related consulting. The company emphasizes people-first values and offers services to both jobseekers and hiring companies across offices in Portugal and Switzerland. HumanIT positions itself as a partner for businesses seeking human talent and for professionals seeking career opportunities in digital and IT roles.
📋 Description
• Join the Chat & Voicebot team • Take ownership of voicebot and chatbot solutions • Collaborate with business analysts, developers, and UX designers • Identify efficiency opportunities and implement configuration changes • Monitor user behaviour and intents to measure success
🎯 Requirements
• 3+ years of experience working with chatbot, voicebot, or conversational AI solutions • Familiarity with chat and voicebot technologies • Experience with customer service processes • Ability to gather, analyse, and document business requirements • Excellent communication and collaboration skills • Strong stakeholder management skills
🏖️ Benefits
• Fully remote • Competitive salary • Opportunity to work with a leading telecommunications operator
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