Admin & Client Support Coordinator

🔥 15 minutes ago

🇵🇭 Philippines – Remote

💵 A$1.4k - A$1.8k / month

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

📁 Client Services

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hunt St

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

📋 Description

• Answer incoming calls from clients, families, Care Workers, vendors and prospective clients • Listen to callers, calm distressed callers and work toward resolutions • Record accurate call notes, including caller details, request, urgency and required action • Direct matters to Care Management, HR, Sales or Management and confirm urgent items are received • Resolve routine enquiries after training on relevant processes • Record client cancellations, Care Worker sick calls and other short-term roster changes • Update approved systems and notify affected staff and the coordination team • Confirm roster changes have been handed over and actioned • Follow up vendors and support preparation and tracking of vendor agreements • Track documents awaiting signature, approval or information and chase completion • Keep files organised, version-controlled and stored in approved locations • Maintain a task tracker to ensure requests are followed through • Record new enquiries and book sales calls, consultations and follow-ups • Assist with recruitment administration, candidate scheduling and HR record keeping • Manage calendars, prepare correspondence and provide regular progress updates

🎯 Requirements

• 2+ years in administration, client service, call handling or a similar role • Experience supporting Australian clients or businesses • Excellent spoken and written English with a warm, clear and professional phone manner • High emotional intelligence and composure with distressed or demanding callers • Strong note-taking, organisation and follow-up skills • Confidence across multiple systems, including cloud phone platforms, CRMs and shared drives • Good judgement on when to act and when to escalate • Trustworthiness with confidential client and staff information • Experience in home care, aged care, disability (NDIS), health or community services is highly regarded • Familiarity with RingCentral or similar cloud telephony is highly regarded • Experience with rostering or care management software is highly regarded • Must disclose any existing ongoing roles or client work • Must reflect this engagement on LinkedIn, clearly marked as “Independent Contractor”

🏖️ Benefits

• 100% remote work from home