Construction Operations – Client Support Virtual Assistant

Job not on LinkedIn

🔥 0 minutes ago

🌐 Philippines, South Africa – Remote

🇵🇭 Philippines – Remote 🇿🇦 South Africa – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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20four7VA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

20four7VA is a dedicated virtual assistant services company that provides customizable remote staffing solutions for businesses of all sizes. They offer a wide range of virtual assistant services, including administrative, business support, marketing, and technical assistance, helping clients to achieve efficiency and reduce overhead costs. With a robust team of skilled VAs, 20four7VA ensures that clients can focus on growing their business while their various needs are met by qualified professionals.

📋 Description

• Monitor and organize incoming company emails • Filter spam and unnecessary messages from important communications • Identify leads, customer inquiries, financial items, and messages requiring the owner's attention • Draft or send routine email responses • Communicate important items to the owner while he is working in the field • Maintain task lists and ensure important follow-ups are completed • Monitor incoming leads from Yelp, suppliers, advertising sources, and other channels • Gather prospective customer information and coordinate opportunities with the owner • Follow up with qualified leads by email, SMS, or phone • Track leads and customer activity within company systems • Follow up on estimates and confirm customers received proposals • Answer and screen incoming business calls • Forward appropriate calls to the owner and provide basic customer information • Maintain a professional customer experience and assist with routine SMS updates • Maintain customer and job information in Housecall Pro • Update lead statuses, notes, follow-ups, and customer records • Support CRM utilization and construction-related administrative workflows • Maintain spreadsheets for Airbnb and long-term rental properties • Track property income, expenses, utility bills, repairs, and other costs • Flag missing information or unusual expenses for owner review • Gradually take ownership of recurring back-office and operational responsibilities

🎯 Requirements

• Previous business support, customer service, or administrative experience required • Phone-based customer service experience strongly preferred • CRM experience required • Construction, contracting, home services, or similar industry experience preferred • Lead management and customer follow-up experience preferred • Strong spreadsheet and data-tracking skills • Bookkeeping or financial tracking experience is a plus but not required • Property management or rental-property support experience is a plus • Strong written and verbal English communication required • Strong organizational and multitasking skills • Housecall Pro knowledge required; training will be provided • QuickBooks familiarity is a plus • Microsoft Excel / Google Sheets • CRM platforms • Email and calendar platforms • VoIP / business phone systems • Microsoft Teams • AnyDesk / remote desktop systems • Native or near-native English accent required • Availability Monday through Friday, initially between 7:00 AM–4:00 PM PST • Independent contractor status and ability to work under a Master Services Agreement and Statement of Work

🏖️ Benefits

• Competitive rates • Weekly payments • Free training and upskilling • Constant support and guidance • A vibrant community always ready to support you • Flexible working time • Remote work • Opportunity for hours to increase toward 40 hours/week • Long-term opportunity with a growing business