Account Manager – E-commerce

🔥 6 minutes ago

🇨🇱 Chile – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 16%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage assigned clients and their e-commerce stores • Plan, brief, monitor, and execute marketing campaigns focused on conversions and sales • Manage the client-agency relationship and communicate client marketing needs to internal teams • Develop and execute email, SMS, pop-up, and flow marketing strategies • Manage approximately 40 unique marketing campaigns per month • Lead Copywriters, Designers, and Account Managers’ Associates • Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery • Monitor campaign performance and improve email marketing results • Lead and attend regular client meetings and maintain ongoing client communication • Collect and analyze consumer demographic and trend data • Set weekly goals and report on campaign performance, revenue, A/B testing results, and optimization measures • Collaborate with the Service Department to maintain standards and meet client KPIs • Manage client churn and implement retention strategies • Troubleshoot client satisfaction and campaign performance issues • Act as liaison between clients and cross-functional teams for new services and products • Identify opportunities to expand services and create targeted upselling campaigns • Research industry best practices and present findings to account management leadership • Participate in Account Managers’ group calls, training, and skill-building sessions • Assist with internal service-related needs • Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

🎯 Requirements

• At least 12 months of experience working in a digital marketing role • At least 6 months of working experience in email marketing • Proven track record of success in a leadership role, especially leading creative teams • Ability to work independently without compromising work standards • High accountability, responsiveness, and ability to meet deadlines • Problem-solving, critical-thinking, and analytical skills • Growth and results-driven mindset; ability to handle constructive criticism • Excellent interpersonal, verbal, and written communication skills • Ability to learn and adapt quickly • Excellent time management, focus, productivity, and efficiency • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite • Familiarity with email marketing, e-commerce, or Klaviyo is advantageous • Availability and responsiveness Mondays to Fridays, 3-6 PM BCN time • Ability to work 30-35 hours per week, approximately 140 hours per month • Stable internet connection and laptop or PC • Ability to attend virtual video conferences • Fluent in English • Comfortable working in a remote environment • Must sign a non-disclosure agreement • Must accept an exclusivity agreement • Must commit to a 30-day notice period after the first two months

🏖️ Benefits

• Fixed-rate monthly salary paid in USD • First two months paid at full rate during the trial-and-adaptation period • Regular performance reviews every 9-12 months, with the first after 3-6 months • Re-evaluation of the role and workload after 6-12 months • Remote work arrangement

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