Account Manager – E-commerce Marketing

🔥 16 hours ago

🇨🇱 Chile – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 16%

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage assigned clients and their e-commerce stores • Plan, brief, monitor, and execute marketing campaigns focused on conversions and sales • Manage client-agency relationships and maintain productive communication • Develop and execute email, SMS, pop-up, and flow marketing strategies • Lead Copywriters, Designers, and Account Managers’ Associates • Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery • Monitor campaign performance and improve email marketing results • Collect and analyze consumer demographic and trend data • Set weekly goals and report on campaign performance, revenue, A/B testing, and optimization measures • Collaborate with the Service Department and cross-functional teams to meet KPIs and implement new services and products • Manage client needs, expectations, satisfaction, and churn prevention • Troubleshoot client and campaign issues • Identify opportunities to expand services and create targeted upselling campaigns • Research industry best practices and present findings to leadership • Participate in Account Managers’ group calls and training sessions • Assist with internal service-related needs • Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

🎯 Requirements

• At least 12 months of experience working in a digital marketing role • At least 6 months of working experience in email marketing • Proven track record of success in a leadership role, especially leading creative teams • Ability to work independently while maintaining work standards • High accountability, responsiveness, and ability to meet deadlines • Problem-solving, critical thinking, and analytical skills • Growth- and results-driven mindset • Excellent interpersonal, verbal, written, communication, presentation, and leadership skills • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite • Ability to learn and adapt quickly, with excellent time management, focus, productivity, and efficiency • Availability and responsiveness Mondays to Fridays between 3-6 PM BCN time • Ability to consistently work 30-35 hours per week, approximately 140 hours per month • Stable internet connection and laptop or PC; ability to attend virtual video conferences • Fluency in English • Openness to receiving and giving constructive feedback • Comfortable working in a remote environment

🏖️ Benefits

• Trial-and-adaptation period paid at full rate • Performance reviews every 9-12 months, with the first after 3-6 months • Re-evaluation of the role and workload after 6-12 months • Remote work arrangement • Contractor status after signing a non-disclosure agreement

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