Design Team Lead – Ecommerce

🔥 15 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

🛍️ E-commerce

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Run the day-to-day work of the Design Team, balancing design quality and team coordination • Review design work before it reaches Account Managers or clients and provide actionable feedback • Diagnose issues involving hierarchy, contrast, calls to action, image-to-text balance, and mobile performance • Advise Account Managers on visual campaign requirements and push back on insufficient briefs • Design directly when workload requires it • Maintain consistent work across client brands, niches, and visual identities • Set and uphold design standards for email and SMS campaigns, ad images, GIFs, and short video assets • Advise on client visual brand identity, ideas, improvements, and optimisations • Distribute and organise weekly workload based on Account Manager assignments • Reorganise the queue when priorities change, team members are unavailable, or clients add last-minute work • Monitor workloads and rebalance assignments to avoid missed deadlines • Act as the first point of contact for design blockers • Ensure design targets for client accounts are met • Run group calls and regular one-to-ones • Collect, address, and communicate responses to team suggestions and concerns • Mentor designers and support skill development • Onboard new designers • Connect Design with other service teams through workshops, tutorials, and documentation • Run training and skill-building sessions • Identify and improve inefficient workflows, handoffs, and communications • Write and maintain team documentation • Monitor Figma releases and introduce useful features into team workflows • Track design and email marketing trends and share relevant developments • Bring industry best practices to the Service Director and team • Take on projects and initiatives delegated by the Service Director • Report to the Service Director and collaborate with Account Managers and other Hustler Marketing departments

🎯 Requirements

• At least 5 years of experience as a graphic designer, with a minimum of 3 years in email marketing design • Expert-level Figma skills, including building and working from component libraries • Working knowledge of the Adobe Creative Suite or Affinity • Experience producing ad images, animated GIFs, and short video edits • An established portfolio showing on-brand, effective design work for a range of clients, stores, and niches • Experience leading, mentoring, or coordinating other designers • Ability to review design work and give written feedback that is specific and actionable • Ability to distribute and reorganise a team's weekly workload, including at short notice • Basic understanding of web design and landing pages is a plus • Experience with Klaviyo or a comparable email marketing platform is a plus • Comfortable with Slack, Asana, Hubstaff, Google Workspace, and Figma • Fluent written and spoken English • Remote work experience, ideally with a team spread across time zones • Available and responsive during office hours Monday to Friday between 3 and 6 PM Barcelona time • Consistently working 30 to 35 hours per week, equivalent to 140 hours per month • Stable internet connection, laptop or PC, and ability to join video calls • Full-time commitment • Contractor status after signing a non-disclosure agreement • Exclusivity agreement preventing a similar position elsewhere while working for Hustler Marketing

🏖️ Benefits

• Fixed-rate monthly salary paid in USD • Remote work arrangement • Performance reviews every 9 to 12 months, with the first one after 3 to 6 months