Client Success Manager – Logistics

🔥 16 hours ago

🌐 Mexico, Brazil, +3 more countries – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 22%

infoinfo

🗣️🇪🇸 Spanish Required

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Huzzle.com

Huzzle.com

51 - 200 employees

🎯 Recruiter

👥 HR Tech

☁️ SaaS

💰 $1.8M Pre Seed Round - Huzzle on 2024-04

Recruitment • HR Tech • SaaS

Huzzle. com is an AI-native hiring platform that connects companies with pre-vetted, remote talent—especially sales and go-to-market roles—through a streamlined sourcing, interviewing, hiring, and payroll workflow. The platform uses AI-driven candidate search and automated interviews (with expert review) to surface high-quality candidates quickly, then handles contracts, onboarding, and cross-border payroll and compliance so employers can hire globally in days. It also offers a candidate-facing experience that matches applicants to remote roles after a single 20-minute interview and provides a curated talent marketplace.

📋 Description

• Vet carriers, track and trace active shipments, maintain shipment visibility, and communicate proactively with drivers regarding pickup and delivery status • Identify potential service failures and manage shipment exceptions such as late pickups or carrier fall-offs • Research market rates using industry tools, source qualified carriers, and negotiate rates • Manage assigned customer accounts from initial quote request through successful delivery and retention • Build long-term client relationships through rapid responses, accurate pricing, and reliable service • Maintain precise records in the Transportation Management System (TMS) • Provide professional shipment updates via email and phone

🎯 Requirements

• Fluent professional proficiency in both English and Spanish (written and verbal) • Strong confidence in telephone communication and negotiation • Exceptional attention to detail and the ability to manage multiple high-priority shipments simultaneously • A proactive, "ownership" mindset—noticing what needs to be done and acting without being told • Ability to work a Thursday–Monday schedule (8:00 AM – 5:00 PM EST) during the development phase • High level of personal accountability and resilience in a fast-paced environment • 1–2 years of experience in freight brokerage, logistics coordination, or carrier sales (nice-to-have) • Experience with industry tools such as DAT, Truckstop, or Tai Software (nice-to-have) • Previous experience sourcing and negotiating with U.S. motor carriers (nice-to-have) • Familiarity with specialized freight, including Produce, Reefer, Flatbed, or Oversize loads (nice-to-have)

🏖️ Benefits

• Competitive base salary with high-impact commission structure • 100% Remote work environment (LATAM focus) • Accelerated career path to Account Management within 3–6 months • Performance-based advancement and schedule flexibility upon promotion • Comprehensive training in U.S. logistics and commercial negotiation • Dynamic, family-owned culture built on accountability and trust

Apply Now

Similar Jobs

🕒 September 28

LeadVenture™

1001 - 5000

💼 Consulting

📣 Marketing

📦 Logistics

Account Manager retaining dealership clients for LeadVenture’s dealership websites, eCommerce, and digital marketing SaaS solutions. Managing reporting, onboarding, service quality, growth, and upselling.

🕒 September 24

OutSystems

1001 - 5000

💼 Consulting

🏥 Healthcare

📣 Marketing

Technical Success Manager guiding enterprise customers on OutSystems development, adoption, and architecture. Supporting global organizations using OutSystems' enterprise AI development platform.

🗣️🇪🇸 Spanish Required

🕒 September 23

Remote

1001 - 5000

👥 HR Tech

☁️ SaaS

🤝 B2B

Customer Engagement Specialist connecting with customers, researching solutions, and supporting reservation requests remotely. Building relationships through follow-up and personalized professional service.

🇲🇽 Mexico – Remote

💰 $300M Series C - Remote on 2022-04

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🕒 September 21

Bonterra

1001 - 5000

🤝 B2B

🤝 Non-profit

🌍 Social Impact

Pooled Customer Success Manager supporting Bonterra’s nonprofit and corporate SaaS customers in Mexico. Managing scaled outreach, adoption, health monitoring, and Gainsight records.

🗣️🇪🇸 Spanish Required

🕒 September 17

Wing Assistant

501 - 1000

💼 Consulting

📣 Marketing

📦 Logistics

Implementation and Customer Success Manager owning customer implementations for Central’s AI agents. Configuring workflows, integrations, and automations while driving adoption, retention, and expansion.