Customer Success Manager

🔥 0 minutes ago

🌐 South Africa, Brazil, +4 more countries – Remote

🇿🇦 South Africa – Remote 🇧🇷 Brazil – Remote 🇲🇽 Mexico – Remote 🇻🇪 Venezuela – Remote 🇨🇴 Colombia – Remote 🇪🇨 Ecuador – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Huzzle.com

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎯 Recruiter

👥 HR Tech

☁️ SaaS

💰 $1.8M Pre Seed Round - Huzzle on 2024-04

Recruitment • HR Tech • SaaS

Huzzle. com is an AI-native hiring platform that connects companies with pre-vetted, remote talent—especially sales and go-to-market roles—through a streamlined sourcing, interviewing, hiring, and payroll workflow. The platform uses AI-driven candidate search and automated interviews (with expert review) to surface high-quality candidates quickly, then handles contracts, onboarding, and cross-border payroll and compliance so employers can hire globally in days. It also offers a candidate-facing experience that matches applicants to remote roles after a single 20-minute interview and provides a curated talent marketplace.

📋 Description

• Build and maintain strong, long-term client relationships, acting as the primary point of contact for client needs, queries, and escalations • Work closely with internal teams to ensure projects are delivered on time, within scope, and aligned with client expectations • Oversee the onboarding process for new clients, ensuring a smooth transition and clear communication of goals, processes, and expectations • Manage a portfolio of client accounts, monitor engagement, and proactively identify opportunities to strengthen relationships and improve satisfaction • Identify and pursue opportunities to grow accounts and expand revenue across the existing client portfolio • Provide regular updates on project progress, milestones, challenges, and outcomes, ensuring transparency and alignment throughout the client journey • Maintain accurate client records, prepare account performance reports, and share insights that support informed decision-making

🎯 Requirements

• At least 2 years of professional experience in Account Management or a related client-facing role • Previous leadership experience or the ability to effectively guide, support, and develop a team • Excellent verbal and written communication skills, with a strong focus on achieving results • Exceptional communication skills and a results-oriented mindset • Exceptional organizational and time-management skills, with the ability to manage a high-volume portfolio of client accounts efficiently

🏖️ Benefits

• Competitive compensation with room for growth • Performance-based bonuses linked to client retention, account growth, and referrals • Join a fast-growing company focused on delivering measurable results and exceptional client experiences • Continuous development through professional mentorship