Junior Client Success Manager – Education

Job not on LinkedIn

🕒 March 25

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Logo of Huzzle.com

Huzzle.com

51 - 200 employees

🎯 Recruiter

👥 HR Tech

☁️ SaaS

💰 $1.8M Pre Seed Round - Huzzle on 2024-04

Recruitment • HR Tech • SaaS

Huzzle. com is an AI-native hiring platform that connects companies with pre-vetted, remote talent—especially sales and go-to-market roles—through a streamlined sourcing, interviewing, hiring, and payroll workflow. The platform uses AI-driven candidate search and automated interviews (with expert review) to surface high-quality candidates quickly, then handles contracts, onboarding, and cross-border payroll and compliance so employers can hire globally in days. It also offers a candidate-facing experience that matches applicants to remote roles after a single 20-minute interview and provides a curated talent marketplace.

📋 Description

• Manage a portfolio of students, guiding them from onboarding to medical school acceptance • Ensure high client satisfaction through proactive communication and structured support • Reduce churn and minimise refunds by identifying risks early and resolving concerns • Drive upsell opportunities • Collect testimonials, success stories, and case studies from successful students • Coordinate with internal teams to ensure seamless delivery of programmes • Act as a point of contact for both students and parents when required • Support and mentor 1–2 junior team members, acting as a mini team leader • Track progress and maintain accurate records using CRM and internal tools

🎯 Requirements

• 2+ years of experience in Client Success, Customer Support, Account Management, or similar roles • Background in education, teaching, healthcare (e.g., nursing), or student support is highly preferred • Strong communication and relationship-building skills (client-facing experience essential) • Proven ability to manage multiple clients and deliver high satisfaction outcomes • Experience handling objections, retention, or upselling is a strong advantage • Highly organised with strong attention to detail and follow-through • Comfortable working in a fast-paced, target-driven environment • Experience with tools such as Slack, Notion, Zoom, and Google Drive • Leadership potential or prior experience mentoring junior staff

🏖️ Benefits

• 💻 Fully Remote: Work from anywhere with international teams • 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services • 🤝 Peer Community: Connect with high-performing sales professionals in our network • 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement • 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

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