Operations Manager – Short-Term Rental, Hospitality

🕒 March 31

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Huzzle.com

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎯 Recruiter

👥 HR Tech

☁️ SaaS

💰 $1.8M Pre Seed Round - Huzzle on 2024-04

Recruitment • HR Tech • SaaS

Huzzle. com is an AI-native hiring platform that connects companies with pre-vetted, remote talent—especially sales and go-to-market roles—through a streamlined sourcing, interviewing, hiring, and payroll workflow. The platform uses AI-driven candidate search and automated interviews (with expert review) to surface high-quality candidates quickly, then handles contracts, onboarding, and cross-border payroll and compliance so employers can hire globally in days. It also offers a candidate-facing experience that matches applicants to remote roles after a single 20-minute interview and provides a curated talent marketplace.

📋 Description

• - Manage daily operations across multiple short-term rental properties • - Oversee cleaners, maintenance staff, and third-party vendors • - Handle guest communication, ensuring rapid response times (<5 minutes during active hours) • - Resolve guest issues efficiently while maintaining a high standard of service • - Coordinate property turnovers, inspections, and readiness • - Develop, document, and improve SOPs and operational systems • - Monitor and optimize operational KPIs including guest satisfaction (target: 4.8+ rating) • - Identify inefficiencies and implement scalable solutions • - Ensure all properties remain fully operational and guest-ready at all times

🎯 Requirements

• - Proven experience in short-term rental, hospitality, or property management operations • - Strong written and verbal communication skills • - Excellent problem-solving ability under pressure • - Highly organized with strong attention to detail • - Ability to work independently and take full ownership of responsibilities • - Experience managing multiple properties simultaneously • - Familiarity with PMS platforms (e.g., Guesty) • - Experience with tools such as Slack, WhatsApp, Notion, or Asana • - Exposure to dynamic pricing tools (e.g., PriceLabs) • - Experience building SOPs and operational systems • - Basic understanding of revenue management in hospitality

🏖️ Benefits

• 💻 Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams • 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services • 🤝 Peer Community: Connect with high-performing sales professionals in our network • 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement • 💰 Competitive salary