
1001 - 5000 employees
đ¤ B2B
âď¸ SaaS
đ˘ Enterprise
B2B ⢠SaaS ⢠Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
đĽ 3 hours ago
đ¨đ´ Colombia â Remote
âł Contract/Temporary
đĄ Mid-level
đ Senior
đˇ Infrastructure Engineer
đť Ghost score 10%
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1001 - 5000 employees
đ¤ B2B
âď¸ SaaS
đ˘ Enterprise
B2B ⢠SaaS ⢠Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
⢠Design, standardize, and continuously improve core infrastructure platforms for enterprise applications, operational services, and critical business systems ⢠Design and maintain standards for virtualization and hypervisor platforms, including capacity, availability, lifecycle, performance, resilience, and governance ⢠Evaluate new technologies, including approved AI tools, to improve platform quality, delivery speed, and operational decisions ⢠Lead automation and scripting improvements to reduce manual work and improve configuration control ⢠Create scalable public cloud, private cloud, and hybrid infrastructure designs focused on reliability, security, and cost management ⢠Provide technical leadership for compute, storage, and data protection systems ⢠Define standards for performance, availability, backup, recovery, replication, data retention, and disaster recovery readiness ⢠Collaborate with security, application, network, operations, and service management teams on requirements, designs, and implementation decisions ⢠Support data center operations through hardware lifecycle planning, rack and power planning, capacity tracking, and operational documentation ⢠Promote secure, compliant, resilient, and risk-aware engineering practices ⢠Improve IT asset visibility, documentation, ownership, and lifecycle tracking ⢠Support change management by documenting, assessing, communicating, testing, and aligning infrastructure changes with operational standards ⢠Identify platform gaps and recommend modernization, consolidation, and cost optimization improvements
⢠Extensive experience designing, engineering, or supporting enterprise infrastructure platforms in complex production environments ⢠Strong hands-on expertise in virtualization and hypervisor platforms, including design standards, capacity management, lifecycle planning, and operational support ⢠Experience supporting enterprise compute, storage, backup, recovery, replication, and data protection systems in production and disaster recovery environments ⢠Working knowledge of data center operations, including hardware lifecycle, rack and power requirements, and vendor management ⢠Proficiency in PowerShell, Ansible, Python, or similar automation and scripting technologies ⢠Strong understanding of infrastructure security, compliance requirements, access controls, system hardening, and resilient design ⢠Experience with IT asset management, change management, incident management, and operational support processes ⢠Ability to create technical documentation including architecture standards, runbooks, implementation guides, and decision records ⢠Strong communication and cross-team collaboration skills ⢠Experience in infrastructure architecture, platform engineering, site reliability engineering, data center engineering, or enterprise operations leadership ⢠Hands-on experience with Hyper-V, Microsoft Azure, AWS, private cloud platforms, storage systems, or site recovery platforms ⢠Knowledge of IT service management, change review processes, incident response, problem management, lifecycle planning, and operational readiness reviews ⢠Knowledge of capacity planning, performance tuning, business continuity, disaster recovery testing, and cost optimization strategies ⢠Relevant certifications are a plus but not required
⢠Career development resources ⢠Wellbeing programs ⢠Innovation practices ⢠Inclusive workplace culture ⢠Employee initiatives and giving campaigns ⢠Equal opportunity employment
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