Hyland
1001 - 5000 employees
🤝 B2B
☁️ SaaS
🏢 Enterprise
B2B • SaaS • Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
Manager, Proposal Services
Job not on LinkedIn
🔥 20 minutes ago
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Hyland
1001 - 5000 employees
🤝 B2B
☁️ SaaS
🏢 Enterprise
B2B • SaaS • Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
📋 Description
• Lead global Proposal Services operations • Manage implementation of Proposal Services expansion plans across global regions • Address regional workflow, language, compliance, staffing, and offshore resourcing requirements • Establish and maintain quality controls for RFPs, RFIs, RFQs, cost proposals, and other Tier 1 deliverables • Serve as escalation point for quality, consistency, and delivery issues • Partner with sales leadership to align priorities with pipeline needs • Identify opportunities to strengthen proposal support and deliver operational recommendations • Lead adoption and continuous improvement of AI, automation, and approved technologies throughout the proposal lifecycle • Track technology adoption, quality, efficiency, and time-saving outcomes • Define and drive department benchmarks, protocols, and objectives • Hold direct reports accountable to performance standards and provide feedback • Coach and develop team members and cultivate future leaders
🎯 Requirements
• Bachelor's degree or equivalent experience • Typically 5–7 years of relevant experience, including up to 2 years leading people • Significant experience in Proposal Services, sales enablement, or a comparable revenue-support function • Demonstrated accountability for deliverable quality • Proven success managing and leading distributed or offshore global teams • Hands-on experience implementing AI or automation within a business process and measuring adoption, quality, efficiency, or time-saving outcomes • Experience developing, reporting, and presenting functional or departmental KPIs and operational recommendations to senior leadership • Experience supporting enterprise software or SaaS sales environments • Familiarity with RFP management platforms, such as Responsive/RFPIO or similar tools • Proven track record of improving team capacity through process redesign and technology adoption • Experience managing cross-functional, global stakeholder relationships with influence and credibility • Strong project management skills • Ability to drive multiple priorities in a fast-paced, deadline-driven environment
🏖️ Benefits
• Career development resources • Wellbeing programs • Innovation practices • Inclusive, employee-centric workplace culture • Employee initiatives and giving campaigns aligned with organizations important to employees
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