Systems and Integrations Analyst – E-commerce Logistics, WMS

Job not on LinkedIn

🔥 18 hours ago

🇮🇩 Indonesia – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

🛍️ E-commerce

👻 Ghost score 25%

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Logo of IBMC

IBMC

51 - 200 employees

Founded 2022

⚖️ Legal

📣 Marketing

📦 Logistics

Legal • Marketing • Logistics

IBMC is a Indonesia-focused business services firm that helps local and international companies enter and operate in Indonesia. They provide HR outsourcing and recruitment (including customer support, tech, and healthcare staffing), employer-of-record services, consulting, tax and accounting, incorporation assistance, market research, business licensing, and certification support (e. g. , Halal, GMP, export). IBMC emphasizes local regulatory expertise, tailored B2B services, and client-focused support to simplify compliance and accelerate growth in the Indonesian market.

📋 Description

• Scope technical requirements for sales channels, order flows, stock feeds, and despatch confirmations. • Configure connections between Shopify, NetSuite, marketplaces, and the Mintsoft WMS. • Execute and document end-to-end integration testing for orders, stock sync, despatch updates, tracking, and returns before go-live. • Set up and maintain carrier connections for shipping labels, manifests, and tracking updates. • Liaise with vendor technical teams to resolve API connection issues. • Monitor system error queues daily and triage connection failures on the same working day. • Provide second-line technical support for data queries from customer service, finance, and operations. • Maintain the systems inventory and configuration runbooks for live integrations. • Build technical onboarding policy packs covering checklists, testing criteria, credential security, and change control. • Follow approved change-control procedures and least-privilege credential security standards.

🎯 Requirements

• Minimum 3+ years of technical experience in systems integration, e-commerce operations, or technical support roles with hands-on setup experience. • Direct hands-on experience configuring Shopify (store setup, apps, fulfillment connections) and ERP/OMS systems. • Practical experience working with Warehouse Management Systems or Order Management Systems; Mintsoft experience is a major plus, with comparable WMS such as Linworks, Peoplevox, or ShipHero accepted. • Comfortable working with APIs, webhooks, CSV/flat-file data exchanges, and reading technical documentation to configure and troubleshoot connections. • Proven ability to design and execute end-to-end integration test scenarios with documented proof prior to go-live. • C1 Level or above in English, written and spoken. • Dedicated full-shift availability across UK business hours. • Preferred: Experience with NetSuite, major UK/European carrier integrations (DHL, Evri, Royal Mail, DPD), basic SQL query skills, and documentation platforms like Notion.

🏖️ Benefits

• Competitive salary package aligned with technical systems management experience. • Direct exposure to international 3PL e-commerce operations and enterprise software architecture. • Structured 30-60-90 day onboarding roadmap with clear KPI targets. • Professional environment supported through IBMC’s hub infrastructure.

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