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Business Operations Specialist

đŸ”„ 47 minutes ago

🌐 Ireland, United Kingdom – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙ Business Operations

Where this job comes from

Posted on ICON plc's careers page, not through a job board

First seen by Remote Rocketship 47 minutes ago

Logo of ICON plc

ICON plc

10,000+ employees

Founded 1990

đŸ’Œ Consulting

đŸ„ Healthcare

📩 Logistics

Consulting ‱ Healthcare ‱ Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

‱ Manage and refresh recurring governance and oversight reports and dashboards. ‱ Support reporting cycles aligned to ILT and executive governance forums. ‱ Ensure data accuracy, consistency, and readiness for leadership reviews. ‱ Schedule and coordinate project and governance reviews. ‱ Triage daily incoming governance requests and issues. ‱ Track actions, decisions, and follow-ups across governance forums and ad hoc inquiries. ‱ Provide day-to-day operational support to keep governance processes running efficiently. ‱ Prepare review materials and applicable insights for ILT project reviews and study selections. ‱ Coordinate cross-functional inputs to ensure review readiness. ‱ Identify opportunities to optimize governance and reporting processes. ‱ Deliver actionable insights and tactical, data-driven recommendations to business leaders. ‱ Contribute to business strategies and operational plans; collect and analyze data to measure performance and identify improvement opportunities. ‱ Identify process or system inefficiencies, investigate root causes, and recommend practical solutions. ‱ Translate business needs into clear requirements and support or lead impact assessments, testing, and implementation planning. ‱ Prepare and organize business reports, dashboards, and summaries for business-unit leaders and executives. ‱ Collaborate with management on priorities and deliverables; support or lead assigned initiatives. ‱ Provide foundational systems and process support, ensuring smooth operations, data integrity, and user access compliance. ‱ Develop and distribute business communications, presentations, training materials, policies, procedures, FAQs, and user documentation. ‱ Support or manage cross-functional projects and serve as a project manager or change lead when appropriate.

🎯 Requirements

‱ Bachelor's degree in life sciences, business administration, or a related field. ‱ Experience gained in Operational Support coordinating projects ideally within governance Operations. ‱ Demonstrated data literacy and advanced Excel skills including v-lookups; formulas etc. ‱ Project management experience. ‱ Strong organizational and time management skills, with the ability to manage multiple tasks and priorities effectively. ‱ Excellent communication skills, with the ability to work effectively with internal and external stakeholders. ‱ Detail-oriented and proactive, with a strong problem-solving mindset and a commitment to delivering high-quality results. ‱ Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

đŸ–ïž Benefits

‱ Competitive base salary and performance related incentives ‱ Health and wellbeing programmes including medical, dental, and vision coverage where applicable ‱ Retirement and pension plans ‱ Life assurance and disability coverage ‱ Employee assistance programmes and wellbeing resources ‱ Learning and development opportunities through structured training and career pathways

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